Assistant Manager IT

Description

The Assistant Manager IT at Lazienda Denim plays a vital role in maintaining and enhancing the organization's IT infrastructure. This role focuses on managing servers, networks, hardware, and software to ensure high uptime and operational efficiency. The individual supports IT service management and infrastructure administration, taking charge of surveillance systems including DVR/NVR configurations and IP cameras. Strong emphasis is placed on implementing advanced AI-driven video analytics to boost security capabilities within the company. In this role, the Assistant Manager IT provides essential technical support to IT staff and end-users, resolving hardware, software, network, and surveillance-related issues. The position demands regular system maintenance, upgrades, and collaboration with vendors to ensure the procurement of optimal IT and security solutions. The Assistant Manager IT ensures compliance with company policies and industry standards to safeguard organizational data and assets. Although this role does not involve managing a team, it requires leading training sessions and generating reports to improve IT operations and contribute to disaster recovery planning and business continuity.

Responsibilities

• Maintain and oversee the IT infrastructure, including servers, LAN/WAN networks, VoIP systems, hardware, and software to ensure at least 99% uptime.
• Manage CCTV and surveillance systems by configuring DVR/NVR devices and IP cameras for effective video capture and storage.
• Implement and monitor AI-driven video analytics such as facial recognition, perimeter detection, and heat mapping to strengthen security measures.
• Perform regular maintenance and upgrades on network and security systems to prevent failures and reduce security vulnerabilities.
• Provide prompt technical support and troubleshooting assistance to IT staff and end-users for hardware, software, network, and surveillance system issues.
• Lead training sessions and develop clear documentation to help staff understand new technology implementations and updated security protocols.
• Collaborate with vendors and service providers to procure IT hardware, software, and security solutions tailored to company requirements.
• Ensure strict adherence to company IT policies, security protocols, and industry best practices to protect data and organizational assets.
• Monitor system performance, generate detailed analytical reports to identify trends, and recommend improvements in IT infrastructure and security operations.
• Assist with disaster recovery planning and implementation to ensure business continuity in case of IT system failure or security incidents.

Experience

4 Years

Apply By

Dec 11, 2026

Required Skills

• IT Service Management
• IT Infrastructure And Network Administration
• Network Security
• Server Management
• Hardware Maintenance
• Software Installation and Upgrades
• Surveillance System Management
• Technical Support
• Compliance and Security Protocols

Nice to Have Skills

• AI-driven Video Analytics
• Vendor Management
• Disaster Recovery Planning
• Training and Documentation