Senior Officer Consumer Sales

Description

The Senior Officer Consumer Sales at Leading Petroleum Company plays a vital role in supporting the sales operations of petroleum products primarily targeting industrial customers. This position demands a strong foundation in customer relationship management and proficient negotiation skills to effectively engage clients and expand the customer base.  The Senior Officer actively assists in daily sales activities, monitors client needs, and addresses any operational challenges efficiently.

Responsibilities

• To assist Sr. Executive in day to day operational matters for smooth execution of orders.
• Review and follow-up with finance to update pricing as and when required.
• Responding to the enquiries of customers under supervision of Incharge, coordination with logistics for freight charges confirmation in case of new clients.
• Handling of customer’s transactions/ complaints by involving internal stakeholders in order to resolve the issues of product quantity and quality.
• Collaborate with new customer for opening of account.
• Preparation and sending price quotations to relevant industrial customers.
• Preparation of sales report on daily basis.
• Receipt of payment instruments against the customer’s order and intimation of payment to finance and logistics department for loads’ execution.
• Intimation of customer’s demand/order to all concerned departments, coordination with finance, logistics and operations at various supply points to ensure timely execution of supplies.
• Coordination with customers to apprise about delivery status/schedule.
• Account reconciliation with the customer by sending details to finance team along with the credit recoveries in case of credit customers.
• Timely receipts of customer’s product shortages claims (Debit Notes) and coordination with APL payable team in Finance for processing of Debit Notes.
• Sending refund claims of customers to Head office and follow up for issuance of refund cheque.
• Filing and maintaining documentation record.

Experience

3 Years

Apply By

Oct 25, 2026

Required Skills

• Customer Relationship Management
• Negotiation Skills
• Lead Generation
• Back End Support