Online Sales Representative – WhatsApp & Customer Dealing (Onsite)

Description

Lil Cubs is seeking a dedicated Online Sales Representative to join our team onsite at our DHA Phase 1, Lahore office. This role focuses on managing customer interactions primarily through WhatsApp, handling multiple conversations, and providing excellent customer service to ensure a seamless sales experience. The ideal candidate demonstrates strong communication and consultative selling skills, thrives in a fast-paced environment, and is committed to achieving sales targets. This position is perfect for fresh candidates who are eager to develop their sales career and have a knack for engaging customers effectively. The Online Sales Representative is responsible for using WhatsApp Business and Customer Relationship Management tools to qualify leads, process orders, and maintain comprehensive product knowledge. The role requires attention to detail, punctuality, and accountability, with a focus on online customer dealing rather than face-to-face interactions. Candidates must be comfortable working onsite, owning a smartphone, and managing multiple customer conversations efficiently without managing a team.

Responsibilities

• Interact with customers using WhatsApp Business to address inquiries and provide product information.
• Qualify potential leads by understanding customer needs and offering suitable product recommendations.
• Manage multiple online customer conversations simultaneously ensuring timely and accurate responses.
• Process customer orders with accuracy while maintaining proper records in the CRM system.
• Build strong customer relationships to encourage repeat business and gather customer feedback.
• Collaborate with the sales team to meet and exceed sales targets through effective consultative selling techniques.
• Maintain up-to-date knowledge of company products to confidently answer customer questions.
• Ensure punctuality and dependability in daily work attendance and task completion.
• Utilize basic computer and data entry skills to update customer information and sales records.
• Follow company policies and guidelines to deliver consistent and professional customer service.
• Participate in training and development initiatives to enhance sales and communication skills.

Experience

Fresh

Apply By

Dec 9, 2026

Required Skills

• Whatsapp Business
• Customer Relationship Management (CRM)
• Consultative Selling
• Lead qualification
• Product Knowledge
• Customer Service
• order processing
• Communication

Nice to Have Skills

• Time management
• Data Entry
• Punctuality