Executive – Business Development & Client Services

Description

The Executive will also play a critical role in client servicing by acting as the primary point of contact for clients, handling queries and feedback professionally, and conducting regular follow-ups to foster customer retention and repeat business. Monitoring market trends and competitor activities will help the incumbent identify new potential market segments and opportunities to grow accounts through upselling and cross-selling strategies. The role offers a dynamic work environment with performance-based incentives and opportunities for career development in the food and FMCG verticals. Candidates should possess excellent communication, negotiation, and presentation skills, with proficiency in MS Office, and demonstrate a target-oriented and proactive approach to business development and client management.

Responsibilities

• Identify and pursue new business opportunities in the food, FMCG, retail, and hospitality sectors using lead generation, networking, referrals, and direct outreach.
• Develop and maintain a robust sales pipeline by conducting market research, understanding client requirements, and preparing tailored business proposals, quotations, and presentations.
• Arrange and lead client meetings and business discussions to build trust and convert qualified leads into revenue-generating opportunities.
• Meet or exceed assigned sales and business development performance targets.
• Build and nurture strong, professional relationships with existing and potential clients ensuring consistent communication and high levels of satisfaction.
• Serve as the key point of contact for client communication and internal coordination to guarantee timely and effective project execution.
• Manage client feedback, queries, and concerns swiftly to promote client satisfaction and retention.
• Identify opportunities for account growth, including upselling and cross-selling relevant products or services.
• Monitor industry trends, customer needs, and competitor activities to continuously refine business development strategies.
• Maintain comprehensive records of leads, client interactions, meetings, and follow-ups.
• Prepare and submit regular business development and sales reports to management, ensuring transparency and informed decision-making.
• Participate actively in exhibitions, networking events, and other business-promoting activities to expand the company’s market presence.
• Work independently and collaboratively with cross-functional teams to fulfill client requirements and support business objectives.
• Be willing to travel as needed for client meetings or business development initiatives.

Experience

1 Year

Apply By

Nov 21, 2026

Required Skills

• Sales
• MS Office
• Food/FMCG
• Customer retention
• Market Research
• Presentation
• Communication
• Negotiation
• Account management
• Client Servicing
• Lead Generation
• Client Relationship Management
• Business Development

Nice to Have Skills

• Hospitality
• Retail
• Customer Service
• Networking
• Time management
• Organizational Skills