Manager – Business Development & Client Services (Foods Domain)

Description

Limelite Entertainment & Marketing Solutions is seeking a strategic and client-focused Manager for Business Development & Client Services specializing in the Foods domain. This full-time position based in Karachi, Pakistan, requires a dynamic female professional with 5 to 8 years of experience in the Food, FMCG, or Food Services industry. The successful candidate will lead a team of five professionals, driving new business growth, managing key client accounts, and enhancing client relationships through strategic initiatives. This role demands a commercial mindset geared toward revenue generation, client retention, and market expansion within corporate, institutional, and HORECA sectors. The Manager will develop and execute comprehensive business development strategies, ensuring alignment with corporate goals. Responsibilities include acquiring new clients, managing the entire business development cycle from lead generation through contract negotiation and deal closure, and maintaining a strong sales pipeline. Coordination with cross-functional teams including Sales, Marketing, Operations, Supply Chain, and Finance is critical to delivering exceptional client service and seamless project execution. The candidate must demonstrate excellent negotiation, communication, and leadership skills to foster client satisfaction and team performance.

Responsibilities

• Develop and implement business development strategies to meet or exceed revenue and growth objectives within the Food/FMCG sector.
• Identify, target, and acquire new clients across corporate, institutional, HORECA, and food-service segments.
• Build and sustain robust relationships with key accounts and act as the primary liaison for assigned clients to enhance loyalty and retention.
• Lead the end-to-end business development process, including lead generation, client meetings, presentations, negotiations, and onboarding.
• Prepare detailed business proposals, commercial offers, quotations, and persuasive presentations to support sales activities.
• Negotiate contracts, pricing, and commercial terms carefully to safeguard company margins and profitability.
• Manage and maintain an active sales pipeline, delivering accurate sales forecasts for informed decision making.
• Identify opportunities for upselling and cross-selling to maximize revenue streams from existing client accounts.
• Collaborate closely with Sales, Marketing, Operations, Supply Chain, and Finance teams to ensure timely and effective delivery of client requirements.
• Address client feedback, complaints, and service issues promptly to maintain high standards of customer satisfaction.
• Research market trends, competitor activities, and customer needs to uncover new business opportunities.
• Conduct periodic market visits to strengthen industry networks and gather vital market intelligence.
• Compile and present monthly, quarterly, and annual reports on business development progress and client service performance.
• Achieve defined key performance indicators including new client acquisition, sales growth, client retention, and profitability.
• Support, mentor, and manage a team of five Business Development and Account Management professionals, enhancing team capabilities and performance.

Experience

5 Years

Apply By

Nov 21, 2026

Required Skills

• Business Development Strategy
• Client Relationship Management
• B2B Sales
• Negotiation
• Commercial Acumen
• Client Retention Strategies

Nice to Have Skills

• Key Account Management
• Sales Forecasting
• Market Research
• Presentation Skills
• Team Leadership
• Cross-functional Coordination
• Problem Solving
• Proposal Writing