FEMALE CONTENT CREATOR & CUSTOMER RELATIONSHIP Manager

Description

Luma Fleurie seeks a dedicated and inventive Female Content Creator & Customer Relationship Manager to join as a profit-sharing business partner based in Karachi, Pakistan. This role focuses on creating compelling digital content that highlights floral designs and arrangements, capturing the brand's essence through Instagram Reels, Stories, and Posts. The ideal candidate is passionate about storytelling and skilled at visual content production that engages the audience, contributing to brand recognition and growth. In addition to content creation, this position requires managing customer interactions on social media platforms such as Instagram and WhatsApp, ensuring professional communication that strengthens customer loyalty. The role involves collaborating on creative strategies to expand the brand’s visibility and cultivate meaningful customer relationships. This is an opportunity to contribute to a growing floral brand’s long-term success without direct team management responsibilities but with significant influence on customer engagement and brand development.

Responsibilities

• Develop captivating and original Instagram Reels, Stories, and Posts that reflect brand identity and appeal to target customers.
• Produce high-quality photo and video content showcasing floral bouquets and arrangements to enhance social media presence.
• Respond promptly and professionally to customer inquiries via Instagram and WhatsApp, ensuring consistent and positive interactions.
• Build and maintain strong relationships with customers to support brand loyalty and repeat business.
• Contribute creative ideas and assist in formulating content strategies that improve brand awareness and attract new customers.
• Collaborate with the partnership to evaluate content performance and customer engagement metrics for continuous improvement.
• Maintain a professional and approachable tone in all customer communications to ensure a positive brand experience.
• Support the overall marketing efforts by aligning content creation with the company's growth objectives.
• Manage daily social media interactions and monitor trends to keep the brand relevant and competitive in the market.
• Participate in discussions and decision-making related to profit-sharing and partnership responsibilities.

Experience

1 Year

Apply By

Nov 13, 2026

Required Skills

• Content Strategy
• Customer Relationship Management (CRM) Software
• Social Media Marketing
• Digital content creation
• Customer Service
• Communication
• Creative thinking

Nice to Have Skills

• Photography
• Video Production
• Brand Management