Retail Supervisor
MAB Lubricants
Published Date: • Multiple Cities (On-Site)
Description
MAB Lubricants is seeking a dedicated Retail Supervisor with a minimum of three years of relevant experience to join our team. This role requires a professional who possesses strong market knowledge and the ability to perform effectively under sales pressure. The Retail Supervisor will be responsible for leading a team of six members, providing guidance and support to ensure operational excellence and achievement of sales targets. The ideal candidate demonstrates expertise in team leadership, inventory management, and scheduling, contributing directly to the smooth functioning and growth of our retail operations. In this role, the Retail Supervisor manages day-to-day retail activities by coordinating staff schedules, monitoring inventory levels, and driving sales initiatives. The position demands proactive problem-solving skills and a hands-on approach to maintain high customer satisfaction and operational standards. The candidate will collaborate closely with the sales team to motivate and develop personnel, ensuring adherence to company policies and market compliance. This role is vital for creating an efficient retail environment that enhances customer experience while meeting MAB Lubricants’ business goals.
Responsibilities
- Lead, motivate, and manage a team of six retail staff to achieve sales and service objectives.
- Supervise daily retail operations, ensuring processes align with company standards and market regulations.
- Develop and maintain inventory management practices to ensure stock availability and minimize shrinkage.
- Create and manage staff schedules to optimize workforce productivity and operational coverage.
- Train new and existing employees on sales techniques, customer service standards, and company procedures.
- Monitor sales performance and provide actionable feedback to support continuous improvement.
- Handle customer inquiries, resolve issues, and ensure a positive shopping experience.
- Implement merchandising strategies and organize product displays to enhance visual appeal and promote sales.
- Collaborate with management to plan and execute promotional activities and marketing campaigns.
- Ensure compliance with health and safety regulations, maintaining a secure retail environment.
- Conduct regular team meetings to communicate updates, goals, and performance expectations.
- Analyze market trends and competitor activity to inform business decisions.
- Prepare reports on sales, inventory, and team performance for senior management review.
Cities
Hyderabad, Pakistan | Sukkur, Pakistan (On-Site)
Experience
3 Years
Apply By
Required Skills
- Team Leadership
- Inventory Management
- Scheduling And Workforce Management
- Customer Service
- Sales Performance Monitoring
- Retail Operations
Nice to Have Skills
- Conflict Resolution
- Merchandising
- Health and safety compliance
- Market Analysis