Tour Consultant

Description

Madinah Indus Travel and Tours is seeking an experienced Tour Consultant to join our dynamic team. The ideal candidate has at least five years of experience in the travel and tourism industry, specializing in travel itinerary and tour-package planning. This role requires a strong understanding of both domestic and international tour options, mastery of destination research, hotel bookings, and excellent communication skills in English and Urdu. The Tour Consultant will play a crucial role in customer dealings, sales, and follow-ups to ensure clients receive personalized and memorable travel experiences. This position involves managing a small team of one person, requiring leadership to guide and support team activities effectively. The Tour Consultant will leverage expertise in customer relationship management to build lasting client connections while driving sales and marketing efforts. Strong proficiency in travel booking software and CRM systems is essential to streamline operations and deliver high-quality service. The candidate must demonstrate excellent interpersonal skills and the ability to handle multiple responsibilities in a fast-paced environment.

Responsibilities

• Plan and design customized travel itineraries and tour packages tailored to client needs and preferences.
• Conduct thorough research on travel destinations, accommodations, and activities for both domestic and international tours.
• Manage bookings and reservations for hotels, transportation, and other travel services, ensuring accuracy and client satisfaction.
• Build and maintain strong relationships with clients through effective communication, providing timely updates and handling inquiries.
• Drive sales by promoting tour packages, negotiating with clients, and conducting follow-up communications to close deals.
• Maintain and utilize customer relationship management (CRM) systems to track client information, preferences, and interactions.
• Collaborate with sales and marketing teams to develop promotional strategies aimed at increasing customer engagement and revenue.
• Provide guidance and supervision to a junior team member, delegating tasks and supporting professional development.
• Stay updated on industry trends, new travel regulations, and emerging destinations to offer clients current and valuable information.
• Ensure compliance with company policies and industry standards to maintain high-quality service delivery.
• Handle client feedback and resolve issues promptly to uphold the company’s reputation for customer satisfaction.

Experience

5 Years

Apply By

Nov 10, 2026

Required Skills

• Travel Booking Software
• Sales and Marketing
• Communication Skills
• Tour Package Planning
• Destination research
• Hotel Booking Management
• Sales Negotiation
• Customer Service

Nice to Have Skills

• Customer Relationship Management
• Customer relationship management (CRM) systems
• Team supervision