Sales Staff in Office Via Phone / whatsapp / Website

Description

Mega Zone is seeking motivated Sales Staff to enhance customer engagement and drive sales through multiple communication channels including phone, WhatsApp, and website interactions. This role involves active outreach and response to potential clients via WhatsApp Business, website chat, and other online lead platforms. The ideal candidate must be experienced in managing sales pipelines effectively while maintaining a professional and engaging communication style to convert leads into loyal customers. The position requires on-call availability to promptly address customer inquiries and support sales activities in a dynamic environment. The Sales Staff will also manage a small team of three persons, providing guidance and support to ensure consistent achievement of sales targets. Strong organizational skills and the ability to coordinate with team members to maintain smooth operations across all communication channels are vital. The role emphasizes maintaining an efficient sales process from initial customer contact to finalizing sales, utilizing digital tools for managing leads and communication effectively.

Responsibilities

• Conduct sales calls and engage customers via WhatsApp and website live chat to generate and qualify leads.
• Manage and update the sales pipeline to track progress through different stages and forecast sales outcomes accurately.
• Oversee online lead management by responding promptly and professionally to inquiries received through various digital channels.
• Coordinate and supervise the activities of a team of three sales staff to maximize overall sales performance.
• Utilize WhatsApp Business tools and website chat platforms to enhance customer interaction and streamline sales processes.
• Develop and implement strategies to improve online lead conversion rates and customer retention.
• Maintain thorough records of customer interactions, transactions, and follow-ups to support sales metrics analysis.
• Provide regular reports to company management on team performance, sales achievements, and market feedback.
• Handle customer feedback and resolve issues to ensure a positive customer experience and foster brand loyalty.
• Work on-call to respond to urgent customer queries and adapt to varying work schedules as required by business needs.

Experience

1 Year

Apply By

Dec 3, 2026

Required Skills

• WhatsApp Business Sales
• Website Chat And Online Lead Management
• Sales Pipeline Management
• Website Live Chat and WhatsApp Business Management

Nice to Have Skills

• Customer Service
• Communication
• Team Leadership
• Time management
• Problem Solving