Cold Caller

Description

Meridian Medassist is seeking a motivated Cold Caller with at least two years of experience to join our dynamic sales team. This role focuses on reaching out to potential clients through cold calling, effectively qualifying leads, and handling objections to set appointments or generate sales opportunities. The ideal candidate demonstrates excellent communication skills in English, follows scripts diligently, listens actively, and manages their time efficiently to maximize productivity. Although this role does not involve managing a team, it plays a vital role in contributing to our company’s growth by expanding the customer base and supporting sales objectives. The Cold Caller will utilize lead generation tools and employ proven cold calling techniques to identify prospects and convert them into potential clients. This position requires a goal-oriented individual who can skillfully handle objections using customized scripts while maintaining a professional and positive approach. Strong organizational skills and an ability to adapt during conversations will ensure success in this role, alongside a commitment to adhering to company policies and maintaining data confidentiality.

Responsibilities

• Conduct outbound cold calls to prospective clients following company-approved scripts and procedures.
• Qualify leads by evaluating their needs, interests, and readiness to engage with Meridian Medassist's services.
• Effectively handle objections during calls using established techniques to overcome resistance and maintain engagement.
• Adhere strictly to cold calling scripts while personalizing conversations to build rapport and trust with prospects.
• Utilize lead generation tools to identify new prospects and maintain a pipeline of potential clients.
• Record detailed call notes and update lead status accurately in the customer relationship management system.
• Manage call schedules efficiently, balancing call volume with quality interactions to maximize appointment-setting success.
• Collaborate with the sales team to ensure smooth handoff of qualified leads for further engagement and closure.
• Keep abreast of product knowledge, market trends, and competitor activities to enhance call effectiveness and credibility.
• Maintain professionalism, patience, and empathy during all customer interactions to reflect Meridian Medassist’s brand values.

Experience

2 Years

Apply By

Oct 21, 2026

Required Skills

• Cold Calling Techniques
• Lead qualification
• Objection Handling
• Script Adherence
• Active Listening
• Time management
• Lead Generation Tools
• Cold Calling Scripts
• Sales Objection Handling Techniques
• Objection Handling Scripts
• Objection Handling Techniques
• Communication Skills

Nice to Have Skills

• Customer Relationship Management (CRM) Software
• Interpersonal skills