Description

Mohammad Akram & Company seeks a dedicated Claims Specialist with at least 2 years of experience to join our team. The ideal candidate excels in handling claims assessment, report writing, and customer communication with precision and professionalism. This role focuses on evaluating claims thoroughly, documenting information accurately, and ensuring clear communication with clients to facilitate smooth claims processing. The Claims Specialist will work independently and is not responsible for managing a team, allowing focus on detailed analysis and customer service excellence. The position demands strong organizational skills for effective documentation and record keeping. The successful applicant will navigate complex claims scenarios, maintain detailed reports, and uphold company standards for accuracy and timeliness. This role contributes to the overall efficiency of the claims department and supports the company’s commitment to client satisfaction and operational excellence.

Responsibilities

• Review and assess insurance or financial claims for accuracy, completeness, and eligibility according to company policies and industry regulations.
• Communicate promptly and clearly with customers regarding claims status, required documents, and resolution timelines.
• Prepare comprehensive and well-organized claim reports to support decision-making and audit requirements.
• Maintain meticulous records of all claims and correspondence for future reference and compliance purposes.
• Investigate claim details by analyzing documentation, liaising with relevant parties, and verifying facts to ensure the validity of claims.
• Identify discrepancies, inconsistencies, or potential fraudulent activities and escalate these concerns as needed.
• Coordinate with internal departments and external entities to facilitate a streamlined claims process and resolve any issues.
• Ensure adherence to established company procedures and regulatory requirements throughout the claims handling process.
• Contribute to process improvements by providing feedback based on claim trends and operational challenges.
• Support team members and management with relevant data and insights related to claims performance and customer feedback.

Experience

2 Years

Apply By

Nov 5, 2026

Required Skills

• Attention to detail
• Analytical thinking

Nice to Have Skills

• Claims Assessment
• Report Writing
• Customer Communication
• Documentation and Record keeping
• Regulatory Compliance
• Problem Solving
• Time management