Assistant Manager Q.A & Q.C

Description

Montis Private Limited is seeking an Assistant Manager for Quality Assurance and Quality Control to lead and oversee the quality department. This role involves managing a team of 25 persons to ensure that all products and processes meet established quality standards. The ideal candidate will have at least three years of experience in quality management and possess strong communication skills to effectively handle complaints and coordinate with various departments. The Assistant Manager will play a crucial role in maintaining the integrity of the quality system and enhancing customer satisfaction through diligent monitoring and continuous improvement of quality processes. The Assistant Manager Q.A & Q.C will coordinate quality control inspections, analyze data to identify trends, and implement corrective actions to resolve issues promptly. They will serve as the primary point of contact for complaints handling, ensuring that customer concerns are addressed efficiently and effectively. This position requires an individual who can lead and motivate a sizable team, promote quality awareness throughout the organization, and align quality objectives with the company’s strategic goals.

Responsibilities

• Lead and manage a quality team of 25 members, ensuring high performance and adherence to quality standards.
• Develop, implement, and monitor quality assurance and quality control processes in compliance with company policies and industry standards.
• Oversee complaints handling by investigating product or process issues and ensuring timely resolution to maintain customer satisfaction.
• Coordinate regular quality inspections and audits to verify compliance and identify areas for improvement.
• Analyze quality data and generate reports to highlight trends, deviations, and corrective actions required.
• Collaborate with production, engineering, and other departments to integrate quality best practices into daily operations.
• Train and mentor team members on quality procedures, standards, and complaint management techniques.
• Ensure documentation accuracy and maintain all quality-related records for audit and reporting purposes.
• Drive continuous improvement initiatives to enhance product quality and operational efficiency.
• Communicate effectively with internal teams and external stakeholders to ensure clarity in quality expectations and standards.

Experience

3 Years

Apply By

Nov 13, 2026

Required Skills

• Complaints Handling
• Good Communication Skills
• Quality Management
• Quality Assurance
• Quality Control
• Team Leadership

Nice to Have Skills

• Process Improvement
• Audit and Compliance
• Data Analysis
• Documentation Management