Cold caller
Mosruq Global
Published Date: • Remote
Description
Mosruq Global is seeking motivated and enthusiastic Cold Callers to join our dynamic team. This role focuses on initiating contact with potential clients through outbound calls to generate business opportunities and appointments. The ideal candidate should have excellent communication skills, a persistent attitude, and the ability to engage prospects professionally and effectively. This position is suitable for young students, university graduates, and fresh internees with at least one year of experience or relevant exposure, who are eager to develop their sales and customer engagement skills within a supportive corporate environment. In this role, Cold Callers act as the first point of contact between Mosruq Global and its prospective customers. The primary objective is to establish interest, qualify leads, and set the stage for further sales discussions. Responsibilities include maintaining accurate records of all communications, adhering to company policies and scripts, and working closely with the sales team to optimize outreach strategies. Candidates do not need prior team management experience but should demonstrate strong initiative, resilience, and the capability to work independently to achieve targeted outcomes.
Responsibilities
- Conduct high-volume outbound calls to prospective customers to generate leads and interest in company products or services.
- Engage potential clients in concise, clear, and professional conversations to obtain necessary information and qualify leads.
- Maintain accurate records of calls, outcomes, and lead details in the company’s CRM system.
- Collaborate with the sales and marketing teams to align call scripts and strategies for optimal lead generation.
- Manage objections and provide appropriate responses to overcome resistance or disinterest.
- Meet or exceed daily and weekly call and lead generation targets as established by management.
- Continuously improve knowledge of company offerings, market trends, and competitor activities.
- Maintain a positive and energetic demeanor during calls to create a favorable impression of the company.
- Adhere to company policies, ethical guidelines, and data protection standards while contacting prospects.
- Participate in training sessions and performance reviews to enhance calling skills and product knowledge.
Experience
1 Year
Apply By
Required Skills
- Lead Generation
- Cold Calling
- Communication Skills
- Active Listening
- Objection Handling
Nice to Have Skills
- Customer Relationship Management (CRM)