Job Title: E-commerce Executive (Daraz Seller Account)
MPW Electric Company Pvt Ltd
PKR 40,000 • Published Date: • Lahore, Pakistan (On-Site)
Description
MPW Electric Company Pvt Ltd is seeking a dedicated E-commerce Executive to manage and optimize our Daraz Seller Account. The ideal candidate possesses at least one year of hands-on experience managing a Daraz Seller Account and demonstrates a strong understanding of the Daraz Seller Center dashboard, order administration, and logistics processes. This role requires someone who can independently handle the entire account lifecycle, from listing products to tracking orders and managing customer interactions in both Urdu and English. While experience in electronics or lighting products e-commerce is desirable, it is not mandatory. The successful candidate will be highly organized, self-motivated, and capable of maintaining accurate data using tools like MS Excel to generate and monitor reports. They will serve as the primary point of contact for buyer communication, ensuring timely and professional responses that build customer trust and satisfaction. This position does not involve managing a team but demands strong individual accountability and attention to detail in managing the company’s presence on the Daraz platform.
Responsibilities
- Manage the Daraz Seller Account end-to-end, including product listings, pricing updates, and inventory management.
- Navigate and utilize the Daraz Seller Center dashboard effectively to monitor sales performance and order status.
- Oversee the entire order management workflow, ensuring orders are processed accurately and shipped promptly.
- Coordinate with logistics partners to track shipments and resolve delivery issues efficiently.
- Communicate professionally with buyers in both Urdu and English to address inquiries, issues, and feedback.
- Use MS Excel to track orders, generate reports, and analyze account performance trends regularly.
- Maintain up-to-date knowledge of Daraz platform policies and features to optimize account operations.
- Independently troubleshoot and resolve any account-related challenges without direct supervision.
- Collaborate with internal teams to ensure product information and images meet platform standards.
- Continuously monitor competitor listings and market trends to recommend pricing and promotion strategies.
- Assist in updating content on the Content Management System to enhance product visibility and appeal.
- Support marketing initiatives aimed at increasing product sales and customer engagement within Daraz.
- Ensure compliance with all e-commerce and company policies to maintain account health and reputation.
Experience
1 Year
Apply By
Required Skills
- Content Management System
- Daraz Seller Center
- Order Management
- Logistics Coordination
- Customer Communication
- MS Excel
- E-commerce operations
Nice to Have Skills
- Product Listing Optimization
- Market Research