Tele Sales Representative

Description

MSS Consultancy seeks a motivated and results-driven Tele Sales Representative to join our dynamic sales team. In this role, you will be responsible for contacting potential customers through cold calls and generating leads to drive our sales growth. You will engage prospects using excellent communication skills to explain product offerings, handle objections, and secure appointments. The ideal candidate has at least three years of experience in tele sales or a similar role and possesses strong product knowledge and customer relationship management capabilities. As a Tele Sales Representative, you will focus on sales prospecting and lead nurturing by managing CRM entries, scheduling and confirming appointments, and following up diligently to convert leads into sales opportunities. This role requires active listening, patience, and the ability to maintain a professional and persuasive tone over the phone. While you will not manage a team directly, you must collaborate effectively with colleagues and contribute to meeting the company's overall sales targets.

Responsibilities

• Make outbound calls to prospective customers to generate leads and promote company products and services.
• Use customer relationship management (CRM) software to record all interactions, manage leads, and update follow-up activities.
• Conduct sales prospecting activities such as cold calling and responding to inbound inquiries.
• Explain product features and benefits clearly and respond to questions and objections with confidence to influence purchasing decisions.
• Schedule, confirm, and coordinate sales appointments and meetings efficiently using calendar management tools.
• Maintain a thorough understanding of company products to provide accurate and relevant information during customer interactions.
• Employ active listening skills to accurately assess customer needs and tailor responses accordingly.
• Follow up persistently but respectfully with potential clients to nurture leads and increase conversion rates.
• Collaborate with the sales team to share insights and strategies that enhance overall team performance.
• Meet or exceed established sales targets and contribute to continuous sales growth.
• Keep abreast of market trends, competitors, and customer feedback to inform sales activities and improve service quality.

Experience

3 Years

Apply By

Dec 9, 2026

Required Skills

• Cold Calling
• Lead Generation
• Sales Prospecting
• Customer Relationship Management (CRM)
• Objection Handling
• Active Listening
• Product Knowledge
• Appointment Setting
• CRM Lead and Follow-Up Management
• Calendar Scheduling and Confirmation Workflow
• Communication

Nice to Have Skills

• Time management
• Negotiation