Inside Solutions Architect II Datacenter

Description

The Inside Solutions Architect II (Datacenter) is a presales technical resource responsible for leading consultative discovery of clients’ business goals, technical requirements, and operational challenges, then translating those needs into scalable, supportable, and business-aligned server, compute, converged infrastructure, and datacenter solutions. The primary objective of the ISA II is to drive revenue growth, profitability, technical win rate, and customer success throughout the sales cycle.

The Datacenter ISA II serves as a trusted advisor to customers, account executives, and internal stakeholders by designing and recommending solutions spanning rack and blade servers; compute platforms; converged and hyperconverged infrastructure; power, cooling, and physical datacenter infrastructure; hybrid cloud integration; and related professional and managed services. This role combines strong technical knowledge with business acumen to help customers modernize datacenter infrastructure, improve reliability and operational efficiency, and support future growth.

The ideal candidate has strong storage and data-protection experience, a record of supporting complex customer-facing presales engagements, and the ability to communicate effectively with both technical and executive-level audiences.

Responsibilities

• The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Lead technical discovery sessions to identify customer business objectives, current-state infrastructure, data-growth patterns, availability requirements, recovery objectives, security considerations, and solution constraints.
• Design and recommend server, compute, converged and hyperconverged infrastructure, power and cooling, and hybrid datacenter solutions that align with customer goals, technical standards, and budget requirements.
• Partner with sales teams to develop account strategies, qualify technical opportunities, address customer concerns, and advance opportunities through the sales cycle.
• Create and validate Bills of Materials (BoMs), technical proposals, solution diagrams, quotes, and supporting documentation for multi-vendor server, compute, converged infrastructure, and datacenter solutions.
• Serve as a subject matter resource for rack and blade servers, processor and memory sizing, converged and hyperconverged infrastructure, power and cooling, physical datacenter design, consumption models, and hybrid cloud integration.
• Deliver technical presentations, product demonstrations, workshops, assessments, and architecture reviews for customers and internal stakeholders.
• Review designs, configurations, licensing, support requirements, and quotes to ensure technical accuracy and alignment with documented customer needs.
• Identify opportunities to expand customer relationships through compute expansion, infrastructure modernization, lifecycle refresh, consolidation, hybrid cloud integration, professional services, and managed services.
• Collaborate with vendor partners, distributors, services teams, and senior technical resources to develop differentiated customer solutions and resolve complex design questions.
• Maintain current knowledge of industry trends, emerging technologies, competitive offerings, vendor programs, and product roadmaps.
• Mentor ISA-I resources through knowledge sharing, design reviews, documentation standards, and practical coaching on presales activities.
• Develop deep knowledge of professional and managed services portfolio and integrate relevant services into solution recommendations.

Education Requirement

• BA/BS in Information Technology, Computer Science, Engineering, Management Information Systems, or a related field, or equivalent practical experience.
• Certification Requirements
• At least one major technical vendor certification in server, compute, datacenter infrastructure, hyperconverged infrastructure, power and cooling, or hybrid cloud is required.
• Preferred certifications include current technical credentials from Dell Technologies, HPE, Lenovo, Nutanix, NVIDIA, Vertiv, APC, Microsoft, AWS, or another strategic storage and data-protection vendor.
• Additional technical certifications that strengthen multi-vendor solution design, hybrid cloud integration, datacenter modernization, or services positioning are highly desirable.
• Maintain assigned certifications and complete additional vendor competencies needed to support strategic partnerships and business priorities.

Required Experience

• Minimum of 6+ years of experience in IT infrastructure, server, compute, datacenter implementation, engineering, architecture, or technical support roles.
• Minimum of 4+ years in a field- or customer-facing presales, sales, sales engineering, consulting, or similar role.
• Demonstrated experience designing server, compute, converged infrastructure, and datacenter solutions across multiple technologies or vendors.
• Strong understanding of server components and sizing, rack and blade systems, processor and memory requirements, converged and hyperconverged infrastructure, power and cooling, virtualization dependencies, consumption models, and hybrid datacenter architectures.
• Experience gathering technical requirements, evaluating alternatives, and developing accurate, supportable solution recommendations.
• Excellent written, verbal, presentation, and customer communication skills.
• Ability to communicate complex technical concepts to both technical and executive-level audiences.
• Proven ability to manage multiple opportunities and priorities in a fast-paced sales environment.
• Strong analytical, problem-solving, collaboration, business acumen, and relationship-management skills.

Key Metrics That Define Success

• Revenue growth, quota attainment support, and gross margin contribution.
• Technical win rate and measurable influence on supported opportunities.
• Accuracy and quality of Bills of Materials, quotes, technical designs, proposals, and handoffs.
• Identification and expansion of upsell, cross-sell, lifecycle, professional services, and managed services opportunities.
• Customer satisfaction and development of trusted-advisor relationships.
• Technical certifications maintained and expanded to support strategic vendor partnerships.
• Successful positioning of datacenter, server, compute, professional services, and managed services capabilities.
• Consistent delivery of customer-centric solutions aligned to business, technical, financial, and operational requirements.

About You

• You have strong working knowledge of enterprise server, compute, and datacenter technologies and can translate customer requirements into practical solutions.
• You are comfortable leading discovery, presenting recommendations, and owning the technical portion of customer-facing sales engagements.
• You balance technical depth with business awareness, customer focus, and attention to solution accuracy.
• You work effectively across sales, vendors, distributors, services teams, and other technical resources.
• You are proactive, dependable, organized, and committed to continuous technical development and knowledge sharing.

Experience

6 Years

Apply By

Dec 2, 2026

Required Skills

• Compute platforms
• Proposal Development
• Client Needs Analysis
• Presales consultancy
• Solution Architecture
• Technical Sales Support
• Customer Communication
• Virtualization
• power and cooling
• Hybrid cloud integration
• Sales Engineering
• Technical Presentations
• Solution Design
• Technical Discovery
• Vendor Certifications
• server design
• Converged Infrastructure
• Datacenter Solutions
• Data Protection
• Storage

Nice to Have Skills

• Project Coordination
• Business Acumen
• Relationship Management
• Architecture Reviews
• technical coaching
• Cloud Integration
• multi-vendor solutions
• Managed Services
• Professional Services