Sales Staff required

Description

MZD Fabrics is seeking dedicated and polite Sales Staff to join our team and contribute to the success of our clothing store located on Main Ferozpur Road, Lahore. This role requires individuals who possess excellent communication skills in Urdu and Punjabi and demonstrate a deep understanding of fabric quality, colors, and designs. The ideal candidate is responsible for engaging customers in a respectful and honest manner, assisting with the selection and purchase of fabrics and garments, and maintaining the orderly presentation of products. This position offers an excellent opportunity for candidates with at least one year of relevant experience, as well as fresh candidates with strong communication skills and a willingness to learn. Candidates will work a schedule from 11:00 AM to 10:00 PM and will be part of a team of 8 persons, which requires cooperation and coordination to manage daily store operations effectively. The successful applicant must be punctual, trustworthy, and capable of handling billing, folding, and packing suits while ensuring customer satisfaction, especially with female customers. MZD Fabrics provides a competitive salary from Rs. 25,000 to 35,000 plus commission on sales and offers a monthly bonus for top sales performers.

Responsibilities

• Welcome and assist customers in selecting fabrics and garments based on their preferences and needs.
• Provide detailed information on fabric quality, colors, and designs to help customers make informed purchases.
• Maintain polite, respectful, and honest interactions with all customers, ensuring a positive shopping experience.
• Handle customer transactions including billing, folding, packing, and organizing sales merchandise neatly.
• Build rapport and comfortably deal with female customers, ensuring a respectful and professional environment.
• Manage store activities efficiently during busy hours, addressing customer queries and maintaining order in the shop.
• Work collaboratively with a team of 8 sales personnel to meet and exceed sales targets.
• Demonstrate punctuality and reliability in daily attendance and adherence to store policies and procedures.
• Stay knowledgeable about current promotions, sales, and inventory to provide accurate information to customers.
• Handle customer complaints or dissatisfaction by listening carefully, addressing concerns, and offering suitable solutions or alternative options.
• Encourage repeat business by creating a welcoming atmosphere and recommending suitable products.
• Contribute ideas for improving store operations and enhancing customer satisfaction within the team.
• Participate in regular meetings and training sessions to develop sales skills and product knowledge.

Experience

2 Years

Apply By

Dec 5, 2026

Required Skills

• Customer Service
• Communication

Nice to Have Skills

• Consultative Selling
• Conflict Resolution
• Time management
• Team Collaboration