Restaurant Manager
Nadeem's Buffet
PKR 150,000 • Published Date: • Lahore, Pakistan (On-Site)
Description
Nadeem's Buffet is seeking a dedicated and experienced Restaurant Manager to lead daily operations and ensure a high-quality dining experience for all guests. The ideal candidate has at least 4 years of experience in the hospitality industry, with strong skills in customer service, food safety, and team management. This role requires overseeing the entire restaurant workflow, maintaining a welcoming environment, and achieving business goals through effective staff leadership and operational excellence. The Restaurant Manager will supervise a team of staff members, fostering team collaboration and ensuring efficient multitasking to meet customer needs promptly and professionally. The Restaurant Manager is responsible for managing all aspects of the restaurant's operations, including staff scheduling, inventory control, and maintaining health and safety standards. This position involves developing and implementing strategies for upselling and customer relationship management to maximize revenue. The successful candidate will demonstrate strong organizational and time management skills while maintaining a focus on customer satisfaction and operational efficiency. This role demands a proactive approach to problem-solving and the ability to adapt swiftly to changing restaurant dynamics and customer preferences.
Responsibilities
- Oversee daily restaurant operations, ensuring smooth workflow and excellent customer service.
- Hire, train, and manage restaurant staff, fostering a positive team environment and encouraging collaboration.
- Develop staff schedules to optimize coverage during peak hours while managing labor costs effectively.
- Ensure compliance with all food safety and sanitation regulations, maintaining a clean and safe environment.
- Monitor inventory levels, order supplies, and manage vendor relationships to ensure product availability.
- Handle customer complaints and resolve issues promptly to maintain high levels of customer satisfaction.
- Implement upselling techniques and menu knowledge training for staff to increase sales and customer engagement.
- Maintain accurate financial records including sales, expenses, and payroll to support budgeting and forecasting.
- Coordinate table setting and clearing to maintain efficient table turnover and enhance guest experience.
- Utilize customer relationship management practices to build loyalty and encourage repeat business.
- Employ time management techniques and multitasking skills to handle multiple priorities in a fast-paced environment.
- Adapt restaurant procedures using an agile workflow to respond to operational challenges and improve service delivery.
Experience
4 Years
Apply By
Required Skills
- Customer Service
- Order Taking
- Food Safety and Sanitation
- Table Setting And Clearing
- Menu Knowledge
- Upselling techniques
- Multitasking
- Team Collaboration
- Customer Relationship Management
- Staff Scheduling
- Inventory Management
- Conflict Resolution
Nice to Have Skills
- Time Management Techniques
- Agile Workflow
- Financial Record Keeping