Outbound Sales and Lead Recovery Officer

Description

Nearpeer is seeking motivated and confident individuals to join their outbound sales team as Outbound Sales and Lead Recovery Officers. In this role, you will focus on reconnecting with students who previously showed interest in our educational programs or attended orientations but did not enroll. You play a crucial role in understanding potential customers' concerns, addressing their questions, and nurturing leads to help convert them into enrolled students. This position requires strong communication skills, persistence, and a target-driven approach to support the growth of the company’s student base. As an Outbound Sales and Lead Recovery Officer at Nearpeer, you will engage in frequent phone conversations with prospects, handle objections effectively, and follow up diligently to encourage enrolment. The role does not involve managing a team but does require the ability to work independently and systematically to meet sales targets. Your efforts contribute directly to the company’s success through maintaining accurate records and improving conversion rates of leads into paying students.

Responsibilities

• Make regular outbound calls to previously unconverted leads and prospects.
• Engage in conversations with students and their parents to understand their concerns and reasons for non-enrolment.
• Address objections and clearly explain the educational programs offered to overcome hesitations.
• Follow up consistently with interested prospects to encourage enrolment and complete the sales process.
• Maintain up-to-date and accurate call records and sales notes in the company CRM system.
• Work towards achieving individual and team sales targets within defined timelines.
• Adapt sales pitches based on the needs and questions of prospects to maximize conversion rates.
• Report progress, challenges, and feedback to the sales management team to improve strategies.
• Provide high-quality customer service and build trust to foster long-term relationships.
• Stay informed about the company's educational programs to communicate benefits effectively.
• Continuously develop sales skills and product knowledge to enhance performance.
• Demonstrate resilience and persistence when handling objections and rejections during calls.
• Support company objectives by aligning sales activities with the overall marketing and business development plans.

Experience

1 Year

Apply By

Nov 28, 2026

Required Skills

• Outbound Prospecting
• Cold Calling
• Lead Follow-Up And Nurturing
• Sales Pitching
• Objection Handling
• CRM management
• Sales Pipeline Management
• Communication
• Persuasion

Nice to Have Skills

• Customer Service
• Time management
• Resilience
• Product Knowledge