Manager Insurance

Description

NRSP Microfinance Bank Limited is seeking an experienced Manager Insurance to lead the management of all client insurance claims across various products. This role requires overseeing the entire lifecycle of insurance claims, including coordination with insurance companies, processing premium invoices, and maintaining records of receivables. The ideal candidate will have a strong understanding of underwriting processes, claims management, and policy administration. As a key figure in the organization, the Manager Insurance will ensure accurate and timely processing of insurance-related activities while providing insightful reports and analyses to senior management and relevant stakeholders. This position includes managing a dedicated team of two professionals, fostering collaboration and driving team performance to achieve organizational goals. The Manager Insurance will act as the primary liaison between NRSP Microfinance Bank Limited and insurance providers, ensuring that claims and payments are handled efficiently and in compliance with organizational policies. This role demands a proactive approach in preparing assessment reports and comparisons to facilitate optimal selection of insurance companies. The manager will also coordinate closely with the finance department and other internal units to secure effective claim payouts to clients. Candidates must meet educational and experience requirements, preferably holding a degree in actuarial science or related fields, along with a minimum of five years’ experience in insurance claims management or similar domains.

Responsibilities

• Manage and oversee all client insurance claims across multiple insurance products ensuring compliance with policies and timely resolution.
• Prepare assessment reports and perform comparative analyses to assist in the selection of suitable insurance companies.
• Coordinate effectively with insurance companies to monitor claims status and facilitate prompt payments.
• Process premium invoices accurately and ensure timely payments are made to insurance providers.
• Maintain comprehensive records of receivables from insurance companies and ensure proper documentation.
• Develop and present regular reports and in-depth analysis on insurance claims and related metrics to senior management, SBP, and board members.
• Collaborate with the finance department and other stakeholders to coordinate claim payments to clients, ensuring accuracy and completeness.
• Lead and manage a team of two personnel, providing guidance, mentorship, and performance evaluations to enhance operational efficiency.
• Implement improvements in claims management processes to enhance service delivery and client satisfaction.
• Carry out any additional duties assigned by the senior management to support organizational objectives.

Experience

5 Years

Apply By

Nov 2, 2026

Required Skills

• Claims Management

Nice to Have Skills

• Underwriting Processes
• Policy Administration
• Customer Relationship Management
• Report Preparation
• Financial Coordination
• Team Leadership