Salesperson (CSR)

Description

Join our packaging company as a Sales & Customer Service Representative. You will handle inbound and outbound calls and customer emails from the UK and help potential customers with their enquiries.

The role requires good spoken and written English, strong communication skills and confidence when speaking on the phone. You will also follow up with leads and customers and provide them with professional and timely support.

This is an office-based role where you will work directly with customers and help build good customer relationships through calls, emails and regular follow-ups.

Freshers are also welcome to apply. No prior experience is required if you have good English and communication skills and are willing to learn.
The salary package starts from PKR 30,000 and can go up to PKR 80,000 per month, depending on the candidate’s experience, skills and overall suitability for the role.

Responsibilities

• Respond promptly and professionally to inbound customer calls and emails.
• Conduct outbound calls to follow up with potential customers and leads.
• Communicate effectively with customers in the UK to understand and address their inquiries.
• Manage the sales process by providing information and support to drive customer decision-making.
• Maintain accurate records of customer interactions and sales activities.
• Provide professional customer support, ensuring a positive experience at all touchpoints.
• Collaborate with internal teams to resolve customer issues and improve service delivery.
• Continuously improve communication and email handling skills to meet customer expectations.

Experience

1 Year

Apply By

Oct 23, 2026

Required Skills

• Sales Process Management
• Outbound Calls
• Inbound Calls
• Email handling
• Communication Skills

Nice to Have Skills

• Customer Relationship Management
• Active Listening
• Time management
• Problem Solving
• Conflict Resolution