Office & Customer Support Assistant

Description

Pak Khilji is seeking a dedicated Office & Customer Support Assistant to handle customer interactions and perform essential office duties. The ideal candidate will professionally respond to customer inquiries via WhatsApp and phone calls, ensuring clear and courteous communication. This role requires managing basic office tasks such as data entry and updating inventory records, supporting the smooth operation of the company's administrative functions. The Assistant will also organize and maintain office records with accuracy and attention to detail, contributing to overall efficiency. The position is based in Bahria Town, Lahore, and is suitable for candidates with at least one year of experience. While this role does not involve managing a team, strong organizational skills and the ability to multitask in a fast-paced environment are essential. Candidates must have a minimum intermediate qualification and demonstrate a professional approach to customer service and office support.

Responsibilities

• Respond promptly and professionally to customer inquiries via WhatsApp and phone calls.
• Perform basic office duties, including data entry and updating inventory records accurately.
• Organize, maintain, and manage office records to ensure easy retrieval and efficient operations.
• Assist with day-to-day administrative tasks to support overall office workflow.
• Maintain confidentiality and security of all office and customer records.
• Coordinate with other departments to facilitate smooth communication and operations.
• Ensure timely updating and consistency of all customer and inventory databases.
• Manage multiple tasks daily while maintaining a high level of accuracy and attention to detail.

Experience

1 Year

Apply By

Nov 29, 2026

Required Skills

• Customer Service
• Data Entry
• Office Administration
• Record Keeping
• Communication Skills
• Organizational Skills

Nice to Have Skills

• Inventory Management
• Time management