Receptionist

Description

The Receptionist plays a vital role in managing phone call handling, email correspondence, calendar management, and data entry tasks with precision and professionalism. Proficiency in Microsoft Office, Google Workspace, and CRM software like Salesforce Service Cloud is necessary to maintain organized records and facilitate smooth office operations. The candidate should have strong organizational and multitasking capabilities to prioritize tasks effectively and maintain high standards of customer service. A professional appearance and excellent interpersonal skills are important to uphold the company's positive image and provide seamless communication across departments.

Responsibilities

• Greet and welcome visitors in a friendly and professional manner, managing visitor access according to company protocols.
• Manage incoming phone calls promptly, providing accurate information and redirecting calls as appropriate.
• Schedule and coordinate appointments and meetings, managing calendars efficiently for staff members.
• Handle email and written correspondence, ensuring timely and accurate responses to inquiries.
• Maintain organized records and data entry tasks using Microsoft Office, Google Workspace, and CRM software.
• Support office administration duties, such as maintaining inventory of office supplies and managing mail.
• Coordinate with various departments to ensure smooth communication and workflow.
• Maintain confidentiality and security of all visitor and company information.
• Adapt to night shift schedules while maintaining high energy and professionalism throughout the shift.
• Utilize strong multitasking and organizational skills to handle competing priorities effectively.
• Ensure the reception area is clean, organized, and reflective of the company’s professional image.
• Assist with additional administrative duties as assigned to support business operations.
• Provide excellent customer service by addressing visitor and client concerns and inquiries promptly.
• Maintain accurate logs for visitors, calls, and appointments using appropriate software tools.
• Follow established protocols for safety, security, and emergency situations within the reception area.

Experience

Fresh

Apply By

Dec 5, 2026

Required Skills

• Customer Service
• Phone call handling
• Visitor Management
• Appointment Scheduling
• Calendar Management
• Office Administration
• Email and Correspondence Management
• Data Entry
• Microsoft Office and Google Workspace
• CRM Software (Salesforce Service Cloud)
• Organizational Skills
• Multitasking
• Communication Skills
• Interpersonal skills

Nice to Have Skills

• Time management
• Professional Appearance