Teller / Cashier
Ravi Exchange
Published Date: • Lahore, Pakistan (On-Site)
Description
Ravi Exchange is seeking a responsible and customer-focused Teller / Cashier to join our Lahore branch. The ideal candidate demonstrates strong communication abilities and meticulous attention to detail while managing cash and currency exchange transactions accurately and efficiently. This role involves engaging directly with customers, providing professional service, and ensuring compliance with company policies and regulatory requirements. Accuracy, confidentiality, and professionalism are central to daily operations in this position. The Teller / Cashier handles daily transaction processing, including cash handling, foreign currency exchange, and payment processing. The candidate must verify customer identities and documents in accordance with regulatory standards such as Know Your Customer compliance. Additionally, the role requires maintaining precise transaction records, reconciling cash drawers, and supporting branch operations and reporting. Although this position does not include team management responsibilities, it demands a high level of accountability, organization, and integrity to uphold Ravi Exchange’s reputation for reliable financial services.
Responsibilities
- Process daily cash and foreign currency exchange transactions accurately and efficiently.
- Provide exceptional customer service by responding professionally to inquiries and assisting customers with their financial transactions.
- Verify customer identification documents to ensure compliance with company policies and regulatory requirements including Know Your Customer regulations.
- Maintain accurate records of all transactions and reconcile cash drawers at the end of each shift to ensure cash balances are correct.
- Assist with daily operational tasks and reporting to support smooth branch functioning.
- Maintain confidentiality and security of all customer and transaction information throughout the process.
- Ensure adherence to all internal controls and procedures to prevent errors and fraud.
- Identify and escalate any discrepancies or suspicious activities promptly to management.
- Continuously improve knowledge of cash handling procedures, foreign currency exchange rates, and relevant banking regulations.
- Use basic computer systems to enter transaction data and generate reports as required.
Experience
Fresh
Apply By
Required Skills
- Cash Handling
- Transaction Processing
- Cash Drawer Reconciliation
- Payment Processing
- Currency Counting and Verification
- Numerical Skills
- Honesty and Integrity
Nice to Have Skills
- Customer Service
- identity verification
- Know Your Customer (KYC) Compliance
- Attention to detail
- Communication Skills
- Basic Computer knowledge
- Organizational Skills