Admin and Operations Assistant

Description

Recruit AI is seeking a proactive and organized Admin and Operations Assistant to support daily business operations, team coordination, and customer communication. The ideal candidate manages multiple tasks efficiently, follows up independently, ensures accuracy, and completes work on time. This role requires strong organizational skills, effective communication, and a detail-oriented approach to administrative duties, supporting management and enhancing operational effectiveness. The Admin and Operations Assistant handles various tasks such as managing schedules, correspondence, customer inquiries, document preparation, social media support, and basic research. They work independently without supervision, maintaining professionalism and responsiveness during business hours. This position does not involve team management but demands ownership and clear communication skills to ensure smooth day-to-day functioning within the company.

Responsibilities

• Manage daily administrative tasks, task lists, deadlines, and follow-ups to ensure timely completion.
• Coordinate meetings, appointments, calendars, and schedules to optimize time management across departments.
• Handle emails, WhatsApp messages, phone calls, and customer inquiries professionally and promptly.
• Respond to routine customer queries and escalate issues to appropriate personnel when necessary.
• Maintain and update spreadsheets, customer records, files, and other essential business documents accurately.
• Prepare quotations, invoices, presentations, reports, and other documentation using provided templates.
• Assist with social media posts, captions, messages, and basic content creation to support marketing efforts.
• Conduct basic research and coordinate communication with clients, suppliers, and service providers.
• Support management with general administrative and operational tasks to improve workflow efficiency.
• Follow up with team members to monitor progress and ensure assigned tasks are completed on schedule.
• Maintain attention to detail and demonstrate accuracy in all tasks to uphold company standards.
• Exhibit a proactive attitude to anticipate needs and work independently without constant supervision.
• Ensure professionalism, reliability, and responsiveness during agreed working hours.
• Utilize tools such as MS Office, Google Workspace, email, calendars, spreadsheets, social media platforms, Canva, CRM systems, task-management tools, WordPress, and Shopify where applicable.

Experience

3 Years

Apply By

Oct 28, 2026

Required Skills

• Accuracy
• Independent Working
• Professionalism
• Document Preparation
• Customer Service
• Proactive attitude
• Written English
• Attention to detail
• Social Media Platforms
• Spreadsheets
• Calendars
• Email
• Google Workspace
• MS Office
• Follow-up skills
• Communication Skills
• Time management
• Organizational Skills
• Spoken English

Nice to Have Skills

• Canva
• CRM Systems
• task-management tools
• WordPress
• Shopify
• Basic Content Creation
• Basic Research