CRM & AI Automation Manager
Recruit AI
PKR 200,000 • Published Date: • Remote
Description
We are hiring two CRM & AI Automation Managers to build, run and protect the systems that move a lead from first message to closed deal. The stack covers HubSpot, ManyChat and Instagram, Twilio and WhatsApp Business, Meta Conversions API, ElevenLabs voice agents and OpenAI-based conversational AI.
The two managers work as peers. Each must deliver working solutions alone, resolve live incidents, review the other's work and cover for the other when needed. This is a hands-on build-and-operate role, not a coordination role.
Responsibilities
Each manager owns the full lifecycle of the automations below, from design through production support.
- CRM: Design and maintain HubSpot workflows, contacts, deals, pipelines, properties and API integrations.
- Messaging: Run Instagram and ManyChat lead qualification with clean human handoff, and operate WhatsApp Business messaging through Twilio, including templates, webhooks and delivery controls.
- Attribution: Send conversion events through Meta Conversions API and feed CRM outcomes back to Meta so attribution stays accurate.
- Voice AI: Deploy ElevenLabs voice agents with telephone connectivity, routing, transfers and CRM integration.
- Conversational AI: Build and tune OpenAI-powered conversation flows.
- Custom integrations: Write and maintain integrations in JavaScript/Node.js and/or Python using REST APIs, authentication and databases.
- Reliability: Monitor production, deduplicate records and events, implement retries and failure recovery, and release changes safely.
- Incident response: Diagnose and fix live failures quickly, and document the cause and the fix.
- Team coverage: Review the other manager's work and provide operational backup.
Mandatory requirements
Candidates need at least 5 years of experience and must have practically built, operated and troubleshot every area below. Theory or tutorial-level exposure does not count.
- HubSpot: Advanced workflows, Contacts, Deals, pipelines, properties and API integrations
- ManyChat and Instagram: Messenger qualification flows and human handoff
- Twilio and WhatsApp Business: Messaging, templates, webhooks and delivery controls
- Meta Conversions API: Event delivery, attribution and CRM-to-Meta conversion feedback
- ElevenLabs: Voice agents, telephone connectivity, routing, transfers and CRM integration
- OpenAI: OpenAI APIs and conversational AI
- Custom integrations: JavaScript/Node.js and/or Python, REST APIs, authentication and databases
- Production operations: Monitoring, deduplication, retries, failure recovery and safe deployment
Required candidate submission
A CV without the demonstration video is not a complete automation application. Every submission must contain:
- An up-to-date CV.
- Exact expected monthly compensation, plus confirmation that the candidate accepts the role's scope and contractor arrangement.
- Earliest starting date and notice period.
- An assessment against the mandatory requirements that names every gap explicitly.
- Evidence of personally completed work, and the results of the preliminary screening or assessments.
- A personally narrated technical demonstration video.
Demonstration video
The candidate must narrate the video themselves and cover all of the following:
- A personal introduction.
- Functioning systems shown live.
- Architecture, triggers, data movement and integrations.
- Relevant configuration or code.
- One real technical problem they diagnosed and resolved.
- Exactly which components they personally built.
Confidential information must be concealed. Generic portfolios, promotional videos and unexplained screen recordings are not accepted.
Experience
5 Years
Apply By
Required Skills
- OpenAI conversational AI
- Workflow Optimization
- Automation Design
- Incident Response
- Production Monitoring
- Troubleshooting
- Rest APIs
- Python
- Node.js
- JavaScript
- CRM
- ElevenLabs Voice Agents
- Meta Conversions API
- Twilio
- WhatsApp Business messaging
- Manychat
- Instagram lead qualification
- API Integrations
- HubSpot workflows
- AI Automation