Healthcare Specialist

Description

Recruit AI is seeking a dedicated Healthcare Specialist to join our team at our Islamabad office. This full-time role requires a professional who brings strong healthcare knowledge combined with excellent communication and customer service skills. The ideal candidate is a fast learner with a background in health, business, or related fields and possesses a high level of integrity, commitment, and patience. This position involves engaging with customers across Canada and the USA, including the Canadian government healthcare sector, to provide outstanding product and service support. Although prior sales experience is preferred, candidates new to sales with a willingness to learn about healthcare are encouraged to apply. The role does not involve managing a team but emphasizes individual contribution to the company’s growth objectives through proactive customer interactions and follow-up. The Healthcare Specialist will operate during evening hours and requires professionalism, respectfulness, and dedication to a customer-first approach. This position is ideal for new graduates or professionals who demonstrate a strong CGPA and a commitment to long-term employment. As a key player in a lean team, the candidate will collaborate closely with marketing and sales functions to maximize product outreach and customer satisfaction. This opportunity offers a competitive salary, opportunities for growth, and the chance to impact healthcare access positively.

Responsibilities

• Engage directly with customers and healthcare institutions by answering incoming calls and initiating outbound calls to inform them about products and services.
• Build trust with patients and clients by listening carefully and addressing their healthcare needs effectively and patiently.
• Prepare, dispatch, and follow up on quotes, offers, and contracts, specifically with entities such as the Ontario Ministry of Children, Community and Social Services.
• Track sales activity meticulously and prepare timely sales reports to support business growth objectives.
• Maintain consistent follow-up practices to ensure customer satisfaction and support purchase decisions.
• Stay informed about market trends, competitor activity, and emerging opportunities to recommend strategies that enhance sales growth.
• Collaborate with marketing teams to develop targeted campaigns, special offers, and customer engagement initiatives.
• Exhibit professionalism, respect, and strong communication skills when interacting with diverse customers, including individuals with disabilities.
• Demonstrate high integrity and commitment by meeting deadlines and maintaining a long-term focus on career development within the healthcare sector.
• Utilize healthcare knowledge and business acumen to identify and meet client needs effectively, contributing to building lasting customer relationships.
• Manage customer inquiries across multiple channels, ensuring clarity in communication and accurate information delivery.
• Participate in continuous learning to stay current on healthcare products and industry developments that affect customers.
• Maintain a polite and customer-first attitude, fostering a positive experience that encourages repeat business and referrals.
• Apply planning and organizational skills to manage sales tracking and follow-up schedules efficiently.
• Work collaboratively in a fast-paced environment, adapting to new challenges and taking initiative to support company growth.

Experience

1 Year

Apply By

Dec 12, 2026

Required Skills

• Sales Tracking
• Customer Engagement
• Professionalism
• Patient Communication
• Follow-up
• Healthcare knowledge
• Planning
• Relationship Building
• Trust Building
• Sales Experience
• Customer Service
• English
• Communication

Nice to Have Skills

• Leadership
• multinational customer experience
• Marketing Collaboration
• Market Analysis