Registration Desk Coordinator (RDC)

Confidential

Published Date: Oct 12, 2026 • Multiple Cities (On-Site)

Description

The Registration Desk Coordinator (RDC) serves as the first point of contact for BNP beneficiaries at the Facilitation Centre. The role is responsible for ensuring transparent, efficient, and compliant registration of beneficiaries, accurate documentation, and smooth flow management in line with WFP/MERF guidelines and donor requirements. By managing enrollment, verifying eligibility, and guiding beneficiaries through the process, the RDC safeguards program integrity, prevents duplication, and supports timely access to services.

Education

Minimum 14 years of education in any discipline preferably in Social Sciences from HEC recognized university. Degree in nutrition, public health, LHV will be given preference.

Experience

Minimum 2-3 years of professional experience in nutrition, preferably in maternal and child health/nutrition.

Responsibilities

Beneficiary Registration and Enrollment

Register eligible beneficiaries according to approved BNP program guidelines and eligibility criteria.
Verify beneficiary identity and supporting documents prior to enrollment.
Ensure accurate collection and entry of beneficiary information in the registration system and prescribed registers.
Update beneficiary records when required and maintain data accuracy.
Facilitate smooth beneficiary flow at the registration desk.

Verification of Program Requirements

Verify compliance with program requirements, including:
- Antenatal Care (ANC) visits.
- Postnatal Care (PNC) visits.
- Child Immunization records.
- Other BNP conditionalities as prescribed by the program.
Coordinate with health service providers and relevant stakeholders for verification when required at health facility.

Documentation and Record Management

Maintain complete and organized beneficiary detail in all the register including enrollment and stock register.
Ensure confidentiality and secure handling of beneficiary information.

Stock and Inventory Management

Maintain stock records of registration and operational materials, including:
- Beneficiary cards.
- Stationery and office supplies.
Monitor stock levels and notify supervisors regarding call forwarding.
Ensure proper storage and accountability of SNF.
Maintain stock registers and support periodic physical inventory counts.
Maintain Inventory detail of all material at FC.

Beneficiary Support and Communication

Provide information to beneficiaries regarding registration procedures and BNP requirements.
Address beneficiary queries respectfully and professionally.
Guide beneficiaries on required documentation and program compliance requirements.
Ensure a welcoming and beneficiary friendly environment at the Facilitation Centre.

Specialized Nutritious Food (SNF) Management

Receive, store, and maintain stocks of Specialized Nutritious Food (SNF) in accordance with approved procedures and quality standards.
Maintain accurate records of SNF receipts, distributions, balances, and losses using approved registers and reporting formats.
Conduct regular physical stock counts and reconcile stock balances with inventory records.
Monitor stock expiry dates and storage conditions to prevent damage, spoilage, or stock loss.
Prepare timely stock reports and submit them to the supervisor as required.
Ensure proper documentation of all SNF transactions and support audits, monitoring visits, and stock verification exercises.
Report stock discrepancies, damages, shortages, or quality concerns immediately to the supervisor.
Promote accountability and compliance with WFP/BNP and organizational stock management procedures.
Responsible for stock once received and signed the waybill.

Safeguarding & Code of Conduct

Uphold and promote MERF's Code of Conduct, safeguarding and Protection from Sexual Exploitation and Abuse (PSEA) and child safeguarding policies.
Foster a safe, respectful and inclusive working environment and ensure all team members understand and comply with safeguarding obligations.

Tehsils:

Bhakkar, Mankera, Kalur Kot, Darya Khan, Naushera, Noorpur Thal, Quaidabad, Minwali, Isa Khel, Piplan, Layyah, Choubara, Karor Lal-e-Son, RHC Tibbi Qaisrani, RHC Vevoha, THQ Hospital Taunsa, RHC Barthi, Kot Addu, Dera Ghazi Khan, Kot Chutta, Alipur, Jatoi, Muzaffargarh, Dunya Pur, Karorpacca, Ahmadpur East, Bahawalpur Sadda, Hasilpur, Khairpur Tamewal, Yazman, Bahawalnagar, Chishtian, Fortabbas, Haroonabad, Minchinabad, Khanpur, Liaqatpur, Rahim Yar Khan, Sadiqabad.

Cities

Experience

3 Years

Apply By

Nov 12, 2026

Required Skills

Attention to detail
Record and Documentation
Stock Management
Beneficiary Support and Communication
Android application operation
Computer Literacy
Communication Skills

Nice to Have Skills

Teamwork
Flexibility
Calm under pressure
Cultural Sensitivity