BPO Sales Agent Real Estate

Description

Reprosify is seeking a dynamic and motivated BPO Sales Agent to join our international real estate-focused team. The ideal candidate is confident, target-oriented, and skilled in handling both inbound and outbound calls to engage with potential customers. This role requires the ability to thoroughly understand customer real estate needs, qualify leads effectively, perform follow-ups, and convert prospects into qualified sales opportunities. The position demands strong English communication, excellent sales capabilities, and the confidence to professionally converse with customers over the phone. Although this role does not include team management responsibilities, it plays a crucial part in contributing to the company's overall sales success. The BPO Sales Agent will be responsible for providing exceptional customer service while achieving daily and monthly sales targets. The role involves working with robust lead generation and customer relationship management techniques in a fast-paced environment, often requiring work during non-standard hours. The perfect candidate will combine sales expertise with excellent interpersonal skills to maintain a seamless customer experience, from initial contact through to lead conversion, ensuring proper documentation of interactions and adherence to company KPIs.

Responsibilities

• Make outbound calls to potential buyers, sellers, renters, and other prospects to generate and qualify leads.
• Handle inbound calls and respond promptly and professionally to customer inquiries regarding real estate services.
• Engage prospects effectively by initiating conversations, building rapport, and understanding their real estate requirements including budget, location, and timeline.
• Identify customer type such as buyer, seller, renter, or investor, and qualify leads by asking appropriate questions to assess their readiness and motivation.
• Present and explain the company's real estate services clearly to customers, articulating how the platform connects them with suitable local professionals.
• Use persuasive communication techniques to guide prospects through the sales funnel, overcoming objections and addressing concerns professionally.
• Convert qualified leads into actionable sales opportunities, ensuring alignment with sales scripts while maintaining natural and confident conversations.
• Conduct timely follow-ups with interested prospects to nurture relationships and maintain engagement towards closing sales.
• Maintain a strong focus on achieving and exceeding daily and monthly conversion and call volume targets.
• Accurately document customer interactions, lead information, follow-ups, and call outcomes in CRM or other data management systems.
• Collaborate with relevant teams to escalate leads that require additional assistance or specialized support.
• Provide regular updates on sales activities and performance metrics to the reporting manager to track progress against KPIs.
• Maintain professionalism and a positive tone throughout customer interactions to ensure excellent customer experience and satisfaction.
• Employ active listening skills to understand customer concerns and questions fully before providing accurate and honest responses.
• Follow company communication policies and maintain call quality standards to uphold Reprosify's brand reputation.
• Adapt to work night shifts or alternate schedules as required to meet the needs of international clients and maximize coverage.

Experience

2 Years

Apply By

Nov 8, 2026

Required Skills

• Lead Generation
• Follow-up Management
• Customer experience management
• Professional telephone etiquette
• Sales Target Achievement
• Persuasive Communication
• Objection Handling
• Active Listening
• Salesforce Lead and Opportunity Management
• Property Listing and Database Management
• Customer Relationship Management (CRM) Software
• Salesforce CRM
• Appointment Setting
• Data Entry And CRM Software
• Communication Skills
• Real Estate Market Knowledge
• Sales Closing Techniques
• Cold Calling
• Negotiation
• Customer Relationship Management

Nice to Have Skills

• Time management
• Stress Management