RE , cashier
Samba Bank
PKR 50,000 • Published Date: • Islamabad, Pakistan (Remote)
Description
Join Samba Bank as a Cashier where you will play a key role in managing daily financial transactions with precision and professionalism. You will be responsible for providing excellent customer service, handling cash, and ensuring accuracy in all monetary exchanges. This role requires a minimum of five years experience in a similar position and the ability to work effectively within a dynamic banking environment. You will also oversee and manage a team of 20 personnel, fostering a collaborative and efficient workplace. As a team leader, you will guide your team to meet service standards and maintain compliance with banking policies and procedures. Your attention to detail and strong organizational skills will be essential to ensuring smooth cashier operations. You must demonstrate strong interpersonal skills to handle customer inquiries and resolve any discrepancies promptly while maintaining a positive bank reputation.
Responsibilities
- Process customer transactions accurately including deposits, withdrawals, and payments.
- Provide high-quality customer service by responding to inquiries and resolving issues effectively.
- Manage cash balances and reconcile cash drawers at the beginning and end of each shift.
- Supervise and support a team of 20 cashiers to ensure compliance with bank policies and procedures.
- Train new team members and provide ongoing coaching to improve performance.
- Ensure adherence to security and regulatory standards in all financial transactions.
- Maintain detailed records of transactions and prepare reports as required.
- Address customer concerns promptly while upholding the bank’s service standards.
- Assist in implementing and improving cashier process workflows to increase efficiency.
- Promote a positive work environment and team collaboration to enhance productivity.
Experience
5 Years
Apply By
Required Skills
- Customer Service
- Cash Handling
- Team Management
- Attention to detail
- Communication
Nice to Have Skills
- Problem Solving
- Organizational Skills
- Compliance Knowledge