Front Desk Officer & PA

Description

The Front Desk Officer & Personal Assistant at Security Investment Bank serves as the first point of contact for visitors and clients, ensuring a professional and welcoming environment. This role involves managing the front desk operations, handling incoming calls and correspondence, and coordinating meetings and travel arrangements efficiently. The individual maintains confidentiality while managing sensitive documents and information. This position demands strong communication skills in both English and Urdu, along with a polished professional demeanor. In addition to front desk responsibilities, the Personal Assistant function requires supporting senior staff by managing schedules, preparing documents, and coordinating conference rooms and visitor bookings. The role includes overseeing a small team, fostering collaboration to maintain smooth administrative processes. The ideal candidate possesses at least three years of relevant experience and is adept at utilizing appointment scheduling software and secure document management systems.

Responsibilities

• Greet and welcome visitors warmly, ensuring a positive first impression of the company.
• Manage telephone and email communications promptly and professionally.
• Coordinate and schedule meetings, appointments, and travel arrangements effectively.
• Prepare, format, and manage various documents with high accuracy and confidentiality.
• Handle confidential information discreetly, ensuring compliance with company policies.
• Use appointment scheduling software and conference room booking systems to organize resources efficiently.
• Maintain secure document management systems to protect sensitive materials.
• Assist senior management with daily administrative tasks and correspondence.
• Oversee and support a small team to ensure smooth front desk and personal assistant operations.
• Manage visitor bookings and coordinate conference room availability to optimize usage.
• Enhance communication flow within the office to support business functions.
• Address visitor inquiries and provide accurate information about services and departments.
• Maintain a clean, organized, and professional front desk area at all times.
• Ensure timely follow-up on pending tasks and requests from senior staff.

Experience

3 Years

Apply By

Nov 27, 2026

Required Skills

• Reception and visitor management
• Telephone and email handling
• Meeting and Travel Coordination
• Document preparation and formatting
• Confidential information handling
• Appointment Scheduling Software
• Conference Room and Visitor Booking Systems
• Secure Document Management Systems
• Communication
• Organizational Skills
• Customer Service

Nice to Have Skills

• Time management
• Team Leadership