E-Commerce Manager (Faisalabad Based)

Description

Selecto Retail is seeking an experienced E-Commerce Manager to lead and oversee the operation of its online retail platform based in Faisalabad. The ideal candidate will possess a strong background in e-commerce and digital marketing, with at least eight years of relevant experience, particularly within the retail chain sector. This role demands strategic oversight of the e-commerce platform, digital marketing efforts, and customer relationship management to enhance online presence and sales performance. The E-Commerce Manager will be responsible for managing a dedicated team of five professionals, ensuring that all e-commerce activities align with the company’s goals and contribute to business growth. The manager will also coordinate closely with inventory and supply chain functions to maintain smooth product availability and timely delivery. Key qualifications include a master’s degree in Marketing, E-Commerce, Digital Marketing, or an equivalent professional qualification from an HEC-recognized institute. Expertise in tools such as Shopify, along with skills in search engine optimization and digital marketing strategies, is essential to drive traffic and convert visitors into customers. This position offers the opportunity to lead a dynamic team and grow a major retail brand’s digital footprint in the Faisalabad region.

Responsibilities

• Develop and execute comprehensive e-commerce strategies to increase online sales and customer engagement.
• Lead and manage a team of five e-commerce professionals, providing guidance, delegating tasks, and fostering a collaborative work environment.
• Oversee the management and optimization of the e-commerce platform, ensuring smooth functionality and user-friendly experiences.
• Coordinate digital marketing campaigns, including search engine optimization, pay-per-click advertising, and email marketing to improve brand visibility and attract targeted traffic.
• Implement and monitor customer relationship management initiatives to improve customer retention, satisfaction, and lifetime value.
• Collaborate with inventory management and supply chain teams to ensure accurate stock levels and timely delivery of products.
• Analyze sales data and key performance indicators to identify trends, assess campaign effectiveness, and recommend improvements.
• Maintain up-to-date knowledge of industry trends, emerging technologies, and competitive landscape to keep the e-commerce platform innovative and competitive.
• Ensure compliance with relevant regulations and maintain high standards for online data security and customer privacy.
• Prepare detailed reports and presentations for senior management outlining progress towards strategic goals and key metrics.

Experience

8 Years

Apply By

Oct 28, 2026

Required Skills

• E-commerce platform management
• Digital Marketing
• Search Engine Optimization
• Customer Relationship Management
• Inventory Management
• Supply Chain Coordination
• Shopify
• Team Leadership

Nice to Have Skills

• Data Analysis
• Project Management
• Communication
• Customer Service