E-Commerce Manager (Faisalabad Based)
Selecto Retail
PKR 150,000 • Published Date: • Faisalabad, Pakistan (On-Site)
Description
The E-Commerce Manager will be responsible for developing and implementing effective strategies to maximize online sales revenue and profitability. They will manage product listings, pricing, promotions, inventory updates, and online merchandising while optimizing performance across the company’s e-commerce platforms such as Shopify Plus and various third-party marketplaces. The role includes leading digital marketing campaigns, analyzing sales and web traffic data, and identifying new online opportunities to elevate the brand’s digital presence. Strong leadership skills will be essential to guide the e-commerce team and ensure seamless collaboration with marketing, sales, finance, IT, and inventory departments, fostering an environment of continuous growth and innovation in the retail chain network.
Responsibilities
- Develop and execute comprehensive e-commerce strategies to meet and exceed online sales, revenue, and profitability targets.
- Manage and optimize Selecto Retail’s e-commerce website and marketplace presence, ensuring a smooth customer journey and high conversion rates.
- Oversee product listings, pricing strategies, promotional campaigns, inventory control, and merchandising activities tailored for online channels.
- Lead and manage the e-commerce team of 8 members, providing guidance, training, and performance evaluations to drive operational excellence and commercial success.
- Coordinate closely with Marketing, Sales, Inventory, Finance, IT, and Operations to synchronize e-commerce initiatives with broader company objectives.
- Analyze online sales data, web traffic, customer behavior, and conversion metrics using sales and web analytics tools to improve performance and inform decision-making.
- Plan and conduct digital marketing campaigns including SEO, paid advertisements, and social media promotions to enhance online visibility and customer engagement.
- Manage relationships and operations across multiple digital marketplaces and third-party platforms to maximize sales opportunities and brand reach.
- Identify and evaluate emerging digital sales channels and industry trends to expand Selecto Retail’s e-commerce footprint.
- Ensure consistent achievement of monthly sales goals, profitability margins, customer acquisition, retention rates, and overall business growth metrics.
- Implement best practices for customer relationship management to improve customer satisfaction and loyalty through superior online service quality.
- Monitor and manage inventory and order fulfillment processes to maintain accurate stock levels and timely delivery for online customers.
- Utilize technical tools and platforms such as Shopify APIs, Salesforce, and Microsoft Dynamics 365 to streamline operations and enhance the e-commerce infrastructure.
Experience
8 Years
Apply By
Required Skills
- Marketplace Management
- Shopify APIs
- Microsoft Dynamics 365
- Shopify Plus
- Customer Relationship Management
- Digital Marketing
- Shopify Store Management
- E-Commerce Operations Management
Nice to Have Skills
- Sales And Web Analytics
- Inventory and Order Management
- Search Engine Optimization
- Salesforce
- Online Merchandising
- Pricing Strategy
- Team Leadership
- Communication
- Negotiation
- Business Reporting
- Project Management
- Customer Service Management
- Data Analysis