IT company staff

Description

Sky Leads is seeking a dedicated IT company staff member with at least one year of experience to join our dynamic team. The ideal candidate works diligently and effectively in a fast-paced environment, supporting various IT-related activities, including IT service management, project coordination, digital marketing, and e-commerce operations. This role involves working collaboratively within a team and requires the ability to manage responsibilities with attention to detail and a customer-oriented mindset. The candidate will also oversee a small team of two individuals, driving productivity and ensuring that objectives are met efficiently. In this position, the staff member supports the core functions of IT service management by assisting with process implementation, maintenance, and continuous improvement. The role further integrates project management tasks, coordinating schedules, resources, and communication to ensure timely delivery of initiatives. Additionally, the role encompasses responsibilities related to digital marketing strategies and e-commerce activities, helping to enhance the company’s online presence and sales performance. Strong organizational skills and the ability to work collaboratively with team members and stakeholders are essential for success in this diverse and multifaceted position.

Responsibilities

• Manage and support IT service management processes ensuring effective service delivery and customer satisfaction.
• Coordinate and assist with project management activities, including planning, resource allocation, and progress tracking.
• Drive digital marketing efforts by supporting campaign development, implementation, and performance monitoring.
• Support e-commerce operations by managing online product listings, customer inquiries, and sales tracking.
• Supervise and guide a team of two staff members, fostering a cooperative and productive work environment.
• Collaborate with internal teams and external partners to ensure smooth communication and project execution.
• Analyze operational workflows and recommend improvements to increase efficiency and service quality.
• Maintain documentation related to projects, IT services, marketing initiatives, and e-commerce processes.
• Monitor industry trends and emerging technologies to help the company stay competitive and innovative.
• Ensure compliance with company policies and technical standards in all assigned tasks.

Experience

1 Year

Apply By

Dec 12, 2026

Required Skills

• IT Service Management
• Project Management
• Digital Marketing
• E Commerce
• Team Management

Nice to Have Skills

• Communication
• Time management
• Customer Service
• Problem Solving