Receptionist

Description

SMMS Legal is seeking a friendly and professional Receptionist to serve as the first point of contact for the firm. The Receptionist plays a crucial role in creating a welcoming environment for clients, visitors, and staff. This position requires excellent communication skills, attention to detail, and the ability to manage multiple administrative tasks efficiently. The ideal candidate has at least one year of experience in front desk operations and is skilled in handling appointments, correspondence, and visitor management systems. The Receptionist does not manage a team but works closely with various departments to ensure smooth office operations. Responsibilities include greeting visitors, managing phone calls, scheduling appointments, maintaining records, and handling email communication. The role demands a well-groomed personality and a customer-focused approach to maintain a positive image for SMMS Legal.

Responsibilities

• Greet and welcome visitors promptly, ensuring a positive and professional first impression.
• Manage all incoming calls and phone inquiries, directing them to the appropriate departments or personnel.
• Schedule and confirm appointments efficiently while maintaining the firm’s calendar.
• Handle visitor reception and check-in processes using visitor management systems.
• Manage incoming and outgoing email correspondence, distributing messages and maintaining records.
• Perform data entry and recordkeeping tasks to ensure accurate and up-to-date client and visitor information.
• Maintain a tidy and organized reception area reflecting the firm’s professional standards.
• Use Microsoft Office and Google Workspace tools to support administrative duties and produce necessary documents.
• Provide excellent customer service by addressing client and visitor needs courteously and professionally.
• Ensure security protocols by monitoring visitor access and verifying visitor credentials as required.

Experience

1 Year

Apply By

Dec 6, 2026

Required Skills

• Front Desk Management
• Phone and Call Handling
• Visitor Reception And Check-In
• Appointment Scheduling
• Email and Correspondence Management
• Microsoft Office and Google Workspace
• Customer Service
• Data Entry and Recordkeeping
• Visitor Check-In Systems

Nice to Have Skills

• Communication
• Organizational Skills
• Time management