Personal Assistant & E-Commerce Coordinator
SSG
Published Date: • Islamabad, Pakistan (Hybrid)
Description
SSG Inc. is seeking a highly organized and proactive Personal Assistant & E-Commerce Coordinator to support the Chief Executive Officer (CEO) in managing executive tasks and overseeing the company’s e-commerce operations. This role requires excellent organizational skills, attention to detail, and the ability to handle a wide range of administrative functions, including calendar management, correspondence, and travel arrangements. Acting as a vital liaison across business workflows, the coordinator ensures smooth daily operations and timely follow-ups on priority action items for the CEO. In addition to administrative support, the role involves managing the e-commerce store’s product listings, pricing, and visual elements on platforms such as Shopify and WooCommerce. Responsibilities include maintaining accurate catalog updates, monitoring user experience on the storefront, and managing order fulfillment processes. The incumbent handles stock tracking, replenishments, and escalations related to customer orders with a strong commitment to confidentiality and professionalism. This position requires at least one year of relevant experience and does not include team management responsibilities.
Responsibilities
- Manage the CEO’s calendar, including scheduling appointments, prioritizing tasks, and coordinating executive follow-ups.
- Screen, prioritize, and draft professional business correspondence, memos, and internal briefs to support executive communication.
- Organize and coordinate comprehensive domestic and international travel logistics, including flights, accommodations, and visa arrangements.
- Maintain strict confidentiality when handling sensitive business operations, contracts, and financial information.
- Create, update, and maintain product listings, technical descriptions, pricing structures, and images across e-commerce platforms such as Shopify and WooCommerce.
- Monitor and optimize the online storefront’s user interface and user experience, including website banners, collection pages, and checkout conversion flows for physical products.
- Track inventory levels across multiple warehouse locations, manage stock replenishment alerts, and coordinate timely fulfillment of customer orders.
- Address and resolve customer order escalations promptly to ensure a high level of customer satisfaction.
- Maintain accurate records and perform data entry related to order processing and vendor coordination.
- Utilize email and customer relationship management tools to support effective communication and workflow management.
- Collaborate with internal teams and external vendors to ensure smooth operational processes and successful execution of business initiatives.
Experience
1 Year
Apply By
Required Skills
- Shopify
- WooCommerce
- Inventory Management
- Customer Service
- Confidentiality
Nice to Have Skills
- Calendar Management
- Customer Relationship Management
- order processing
- Email Communication
- Data Entry
- Vendor Coordination
- Gmail
- Travel Coordination
- UI/UX Monitoring