Travel Consultant Salesperson -Umrah and Holidays
Stardomnow
PKR 50,000 • Published Date: • Lahore, Pakistan (On-Site)
Description
Stardomnow is seeking a motivated and customer-focused Travel Consultant Salesperson specializing in Umrah and holiday packages. This role involves actively engaging with potential clients, providing expert advice on travel options, and promoting Umrah and holiday travel packages to interested customers. The ideal candidate must have excellent English communication skills, a strong sales orientation, and the ability to build and maintain lasting customer relationships. This position is based in Lahore and requires someone who is willing to work in an office environment with flexible hours including evening or night shifts. In this role, the Travel Consultant Salesperson will serve as the primary point of contact for customers seeking travel arrangements for religious Umrah journeys and leisure holidays. The position demands strong negotiation and persuasion skills to convert inquiries into confirmed sales while ensuring an exceptional customer experience. The candidate should possess at least one year of experience in travel sales or related fields, demonstrate a confident and proactive approach to meeting sales targets, and show commitment to working flexible shifts in an office setting.
Responsibilities
- Engage with walk-in customers and phone inquiries to understand their travel needs and recommend appropriate Umrah and holiday packages.
- Provide detailed information about package inclusions, pricing, travel itineraries, and documentation requirements.
- Build strong relationships with customers through effective interpersonal communication and excellent customer service.
- Meet or exceed monthly sales targets by proactively promoting travel packages.
- Handle customer objections and negotiate terms to close sales successfully.
- Assist customers with booking procedures, payment processing, and ticketing arrangements.
- Stay updated with the latest information on travel regulations, destinations, and package deals.
- Collaborate with the marketing team to align efforts on promotions and discounts.
- Maintain accurate records of customer interactions, bookings, and payment details in the office database.
- Work flexible hours including evening and night shifts as required to accommodate customer needs.
- Ensure compliance with company policies and industry standards for travel sales.
- Participate in training sessions to continuously improve sales techniques and product knowledge.
Experience
1 Year
Apply By
Required Skills
- Umrah package sales
- Holiday package sales
- English Communication
- Customer Service
- Negotiation
- Sales
- Booking And Ticketing
Nice to Have Skills
- Interpersonal skills
- Persuasion
- Target Orientation
- Time management
- Travel Regulations Knowledge