Tele Marketing Officer (Female)

Description

Style Group of Industries is seeking a motivated Tele Marketing Officer to join our dynamic team. The ideal candidate has 1–2 years of experience handling inbound calls within industries such as Building Materials, Construction Materials, Insulation Solutions, Steel, Cement, Paints, Pipes, HVAC, or Industrial Products. This role requires a strong understanding of product knowledge and competitive positioning to effectively communicate with clients and support sales initiatives. As a Tele Marketing Officer, you will be vital in generating leads and maintaining customer relationships through efficient call management and follow-up activities. In this position, you will not be managing a team but will collaborate closely with sales and marketing departments to provide insights and support. You must demonstrate excellent communication skills, attention to detail, and the ability to adapt to industry-specific products. Your goal is to contribute to the company's growth by enhancing customer engagement, promoting products effectively, and gathering competitive intelligence to help position Style Group of Industries as a market leader.

Responsibilities

• Handle inbound customer calls related to building and construction materials, insulation solutions, steel, cement, paints, pipes, HVAC, and industrial products in a timely and professional manner.
• Conduct cold calling to prospective customers to generate leads and introduce product offerings.
• Follow up consistently with existing and potential clients to maintain strong relationships and address inquiries or concerns.
• Provide accurate and detailed product information to customers to assist them in making informed purchasing decisions.
• Gather and analyze competitive intelligence and market data to help position products effectively against competitors.
• Collaborate with sales and marketing teams to ensure alignment on customer information and sales targets.
• Document call outcomes, customer feedback, and market trends to support continuous improvement of marketing strategies.
• Maintain up-to-date knowledge of industry developments, products, and pricing to respond accurately to customer queries.
• Assist in creating and implementing telemarketing campaigns focused on targeted industries and customer segments.
• Ensure compliance with company policies and ethical guidelines during all customer communications.

Experience

2 Years

Apply By

Nov 19, 2026

Required Skills

• Cold Calling
• Call Follow-Up
• Product Knowledge
• Communication
• Customer Relationship Management
• Lead Generation

Nice to Have Skills

• Competitive Intelligence and Positioning