Business Development, Sales & Customer Relationship Officer

Description

The Business Development, Sales & Customer Relationship Officer at Taleem plays a crucial role in expanding the student base while ensuring that students and parents have a seamless and positive experience. This target-focused role requires dedication to meeting clearly defined sales goals and delivering exceptional customer service. The officer will build and maintain strong relationships with key stakeholders such as schools, academies, and parent communities in Rawalpindi and Islamabad to promote the company's tuition offerings. In addition to developing new business opportunities, the officer manages all aspects of sales including following up on leads, conducting product demonstrations, and enrolling students in annual subscriptions. Maintaining thorough records of all sales activities and customer interactions is essential. The role also includes managing customer relationships by onboarding new students, offering continuous support, gathering feedback, and encouraging testimonials. This position is ideal for someone with at least two years of experience who is proactive, organized, and focused on delivering measurable results without managing a team.

Responsibilities

• The Role You will be responsible for growing our student base and keeping students and parents satisfied. This is a target-based role. Clear sales targets are agreed with you when you join, and your performance is measured against them.
• Responsibilities
• Business Development
• Build relationships with schools, academies and parent communities in Rawalpindi/Islamabad
• Organize and coordinate our student and parent information sessions
• Manage our social media pages and post regularly (content support provided)
• Sales
• Follow up on every lead from sessions, ads and walk-ins within 24 hours
• Give product demos and enroll students on annual subscriptions
• Keep a daily record of leads, follow-ups and sales
• Customer Relationship
• Onboard new students and make sure they can use the platform from day one
• Stay in regular contact with students and parents
• Collect student feedback and content requests, and report them clearly every week
• Gather testimonials and success stories

Experience

2 Years

Apply By

Dec 8, 2026

Required Skills

• Lead Generation
• Customer Relationship Management
• Sales process

Nice to Have Skills

• Communication
• Social Media Management
• Product Demonstration
• Feedback Collection
• Event Coordination
• Experience with Educational institutes like ROOTS