Outbound Cold Cailing Agent

Description

Techstreamops is seeking enthusiastic and confident Outbound Cold Calling Agents to join our dynamic team in Gulberg, Lahore. This full-time position requires agents to make outbound calls to potential customers, generate and qualify leads, and transfer qualified prospects to the appropriate teams. Successful candidates will demonstrate excellent English communication skills along with a positive and professional telephone presence. Working in an international shift, agents will play a vital role in expanding our customer base and supporting our sales efforts. This role demands resilience and professionalism in handling objections and rejections while maintaining strong conversation flow and customer engagement. Candidates should be self-motivated, target-driven, and possess basic computer and CRM skills. Although team management is not part of this role, collaboration with supervisors and campaign teams is essential to enhance performance continuously. Techstreamops offers competitive salaries, performance incentives, ongoing training, and career growth opportunities within a supportive work environment.

Responsibilities

• Conduct a high volume of outbound cold calls to prospective customers following defined scripts and campaign guidelines.
• Generate new leads and qualify potential customers by asking targeted questions to identify their needs and eligibility.
• Maintain professional and confident communication in English during all calls to engage prospects effectively.
• Handle customer objections and rejection with patience and professionalism to maintain positive conversations.
• Accurately document call outcomes and customer information using CRM systems or other data-entry tools.
• Meet or exceed daily and monthly targets for call volume and lead generation to support business goals.
• Work collaboratively with supervisors and campaign teams to analyze performance metrics and improve calling techniques.
• Adhere to company standards for call quality and compliance throughout the calling process.
• Participate in training sessions to develop skills and keep updated with campaign changes and best practices.
• Demonstrate self-motivation and resilience in a fast-paced environment requiring continuous outbound calling.

Experience

1 Year

Apply By

Nov 5, 2026

Required Skills

• Lead Generation
• Objection Handling
• Objection Handling Techniques
• Cold Calling
• English
• Communication Skills

Nice to Have Skills

• Customer Service
• CRM Software
• Data Entry
• Time management