Virtual Assistant-Client & Project Management

Tecmyer

PKR 60,000 • Published Date: • Remote

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Description

Tecmyer is looking for an experienced and highly organized Virtual Assistant specializing in Client and Project Management to join our team remotely on a full-time basis. This role requires fluency in spoken and written English, strong client communication skills, and the ability to confidently handle interactions with international clients. The ideal candidate takes full ownership of client accounts and projects, ensuring effective communication and coordination between clients and internal teams. Managing multiple projects simultaneously with a strong focus on deadlines and deliverables is critical while maintaining professional and positive client relationships. The Virtual Assistant will play a vital role in driving projects to successful completion, tracking progress meticulously, addressing client feedback promptly, and delivering comprehensive project updates. This position involves handling client communications across multiple channels, including calls, emails, WhatsApp, and meetings. The candidate must maintain organized records, align all project components with client expectations, and demonstrate strong organizational, time management, and problem-solving skills. The role is independent and does not involve managing a team.

Responsibilities

• Communicate directly and professionally with international clients via calls, emails, WhatsApp, and online meetings to clarify and understand client requirements.
• Manage day-to-day client communications and maintain up-to-date client accounts with accuracy and professionalism.
• Coordinate multiple projects simultaneously by tracking progress, deadlines, deliverables, and specific client needs to ensure on-time completion.
• Serve as the liaison between clients and internal teams to facilitate smooth project execution and clear communication of expectations and client feedback.
• Follow up consistently with team members on assigned tasks and deadlines to maintain project momentum.
• Handle client feedback, concerns, revision requests, and additional requirements promptly and professionally to nurture strong client relationships.
• Prepare and deliver regular project and account status updates and reports to clients and internal stakeholders for transparency.
• Identify potential project or client-related issues early and implement effective solutions to minimize risks and ensure client satisfaction.
• Maintain comprehensive and well-organized records of client communications, project milestones, timelines, and account documentation.
• Ensure all project activities stay on track and keep clients informed of milestones, changes, and the overall progress.
• Utilize project management, communication, and productivity tools effectively to enhance workflow and coordination.
• Adapt independently to dynamic work demands by taking full ownership of assigned responsibilities while managing multiple client projects efficiently.

Experience

2 Years

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Required Skills

Nice to Have Skills