Virtual Assistant – Medical Services & Sales
Tecmyer
PKR 100,000 • Published Date: • Remote
Description
Tecmyer is seeking a confident and professional Virtual Assistant to join our team, specializing in medical services and sales support. This full-time, work-from-home role requires excellent spoken English and a neutral international accent to effectively communicate with our diverse international client base. The ideal candidate will possess strong interpersonal skills and the ability to engage clients over calls, emails, WhatsApp, and other communication channels. With 1.5 years of experience preferred, this position focuses on supporting our sales processes by accurately understanding and addressing client needs, promoting our medical services, and maintaining strong client relationships. In this role, you will manage inbound and outbound communications, coordinate with internal teams to ensure seamless service delivery, and maintain detailed records of client interactions and sales activities. The role demands excellent organizational skills, the ability to work independently, and consistent achievement of communication, follow-up, and sales targets. While this position does not require team management, it offers an opportunity to develop professionally within a growth-oriented and fully remote environment working with international clients.
Responsibilities
- Communicate professionally with international clients via calls, WhatsApp, email, and other communication platforms.
- Handle inbound and outbound client calls with a clear and persuasive communication style.
- Present and pitch a range of medical services effectively to potential clients.
- Accurately understand and assess client requirements to provide appropriate information about available services.
- Perform consistent follow-ups with potential and existing clients to convert inquiries into confirmed sales.
- Build and maintain strong, professional client relationships to foster long-term engagement.
- Respond promptly and professionally to client queries and concerns, providing basic coordination and support.
- Maintain detailed and accurate records of client communications, follow-ups, and sales activities for reporting and tracking purposes.
- Coordinate internally with relevant teams to ensure smooth client handling and timely service delivery.
- Meet or exceed assigned targets related to communication efficiency, client follow-ups, and sales conversions.
- Organize daily work schedules to maximize productivity within an 8-hour work-from-home setting.
- Demonstrate strong time management skills to balance multiple client interactions and administrative tasks.
- Continuously improve communication approaches by actively listening to client feedback and adapting strategies accordingly.
Experience
1.5 Years
Apply By
Required Skills
- Client Communication
- Follow-up Techniques
Nice to Have Skills
- Appointment Scheduling
- Sales Support
- Communication and Interpersonal Skills
- Data Entry and Accuracy
- Time management
- Customer Relationship Management
- Remote Work Proficiency
- Medical Services Knowledge