Senior Manager QA and Analytics - Compliance and Control Group
The Bank of Punjab (BOP)
Published Date: • Lahore, Pakistan (On-Site)
Description
The Bank of Punjab is one of the fastest growing banks in Pakistan with a profound existence of over 35+ years. It operates through a network of 900+ online branches across the country. The Bank has established a strong foundation while offering premium banking services with a major focus on unsurpassed value-added services for its customers through advanced solutions.
In line with the Bank’s progression strategy, we invite applications from experienced, dedicated, and performance-driven professionals for the following position in our Fraud Risk Management Division (Compliance and Control Group). The following job profile offers an excellent opportunity for the right candidates desirous of building a long-term career in a dynamic organization:
Location: Lahore
Grade: Band-7 to Band-5
Job Summary / Major Responsibilities:
- Develop and implement a comprehensive QA policy and procedure relating to FRMD activities.
- Supervise the effectiveness of fraud monitoring activities (for both 24/7 digital fraud monitoring & fraud vigilance), adequacy of fraud rules, and identify areas for improvement.
- Share summaries of reviews performed/the unit’s performance along with recommendations highlighting key fraud trends, associated risks, and areas for improvement.
- Conduct training sessions to ensure the team is well-versed in best practices and emerging fraud trends.
- Coordinate with internal and external stakeholders, including regulatory bodies and industry partners, on emerging fraud trends, best practices, and QA-related matters.
- Supervise the development of management reporting dashboards and MIS, ensuring timely, accurate, and actionable reporting to management and relevant governance forums.
- Ensure timely, accurate, and complete submission of regulatory and BAC/BOD reporting pertaining to fraud, forgery, and dacoity in accordance with applicable regulatory requirements and Bank policy.
- Support in presenting periodic updates on digital fraud risk, fraud losses, and control effectiveness to senior management.
- Review existing products, services, delivery channels, processes/SOPs, and digital initiatives to identify vulnerabilities with respect to digital fraud risks and ensure recommendations of appropriate preventive and detective controls/measures.
- Coordinate with the IAG/SBP inspection teams for arranging the FRMD audit/reviews, and ensure compliance with audit suggestions/recommendations in lieu of fraud investigation reports in collaboration with relevant stakeholders.
Eligibility Criteria:
Qualification: Minimum Bachelor’s Degree from HEC recognized University/Foreign University.
Experience: Minimum 07 to 09 years of relevant banking experience.
Age: Up to 55 years as of October 23, 2026.
Important Note:
- Only shortlisted candidates shall be called for an interview. No TA/DA will be admissible.
- The Bank of Punjab reserves the right to accept or reject any application(s) without assigning any reason(s).
- The Bank is an equal-opportunity employer. Females, Differently Abled Persons (DAPs), and Transgender individuals are encouraged to apply.
- The above position carries market-based competitive remuneration.
- Individuals fulfilling the above-mentioned criteria are encouraged to apply online through the BOP career portal bop.rozee.pk latest by Oct 23, 2026.
Experience
7 Years
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Required Skills
- Fraud Trend Analysis
- MIS and Dashboard Development
- Regulatory Compliance & Fraud Reporting
- Digital Fraud Risk Assement
- Fraud Monitoring & Quality Assurance