Housekeeping Supervisor

Description

The Courtyard is seeking an experienced Housekeeping Supervisor to lead and manage a team of 10 housekeeping staff members. This role is responsible for overseeing daily housekeeping operations to ensure cleanliness, orderliness, and high standards of hygiene across the property. The supervisor will coordinate tasks, provide training, and support the team to maintain a welcoming and comfortable environment for guests and employees alike. Strong communication skills and the ability to motivate and handle a diverse team are essential to succeed in this position. The ideal candidate has a minimum of four years of experience in housekeeping supervision and is well-versed in industry cleaning procedures and standards. This role requires an organized and detail-oriented individual who can plan schedules, monitor performance, and address any housekeeping challenges proactively. As a leader, the supervisor will play a critical role in maintaining the reputation of The Courtyard through excellent cleanliness and staff management.

Responsibilities

• Supervise and coordinate the daily activities of the housekeeping team to ensure efficient and thorough cleaning of guest rooms and public areas.
• Train, mentor, and develop housekeeping staff to enhance their skills, ensure adherence to cleaning standards, and promote teamwork.
• Inspect rooms and public areas regularly to ensure compliance with cleanliness and housekeeping standards.
• Schedule shifts and allocate tasks effectively to ensure all areas are covered and workloads are balanced within the team.
• Maintain inventory of cleaning supplies, equipment, and linens, and coordinate procurement or replenishment as needed.
• Handle staff performance evaluations, provide constructive feedback, and address any disciplinary actions when necessary.
• Communicate clearly with other departments such as front desk and maintenance to support guest satisfaction and operational efficiency.
• Implement health and safety procedures and ensure all team members follow proper protocols to maintain a safe working environment.
• Resolve guest complaints promptly, working closely with the team to provide timely and satisfactory solutions.
• Prepare reports related to housekeeping operations, including staff performance, inventory status, and incident logs.

Experience

4 Years

Apply By

Nov 10, 2026

Required Skills

• Team Leadership
• Staff Training and Development
• Housekeeping Operations
• Cleaning Procedures and Standards
• Communication Skills

Nice to Have Skills

• Inventory Management
• Health and safety compliance
• Conflict Resolution
• Scheduling and Task Allocation