Kids Play Area Attendant/ Customer Service Representative
Tiny Town Softplay
Published Date: • Islamabad, Pakistan (On-Site)
Description
The position requires excellent verbal communication skills, patience, and a keen eye for detail. Prior experience in customer service, childcare, teaching, hospitality, or event management is advantageous, though energetic and enthusiastic fresh candidates are also encouraged to apply. Residing near DHA Phase 5, Phase 1, Phase 2, Bahria Town, or close Islamabad/Rawalpindi areas is preferred. This role offers a friendly, family-oriented indoor work environment accompanied by competitive salary and opportunities for growth within facility management. While the job does not involve team management, the incumbent plays a vital role in creating a positive and secure atmosphere for children and their families visiting Tiny Town Softplay.
Responsibilities
- Monitor children continuously to ensure safe play on all equipment including slides, ninja courses, and soft play installations.
- Greet parents and children warmly at entry points, managing the check-in and check-out processes smoothly and efficiently.
- Explain and enforce play area rules clearly to both children and parents to maintain a safe environment.
- Respond professionally and promptly to all guest inquiries, providing excellent customer service and assistance.
- Maintain cleanliness and hygiene by regularly cleaning toys, seating areas, and all parts of the play facility throughout shifts.
- Support the organization and management of birthday parties, special weekend activities, and other guest events.
- Assist with cashier and reception duties including ticket sales and time tracking for check-ins and check-outs when assigned.
- Ensure compliance with child safety policies and play-area monitoring procedures at all times.
- Work collaboratively with facility management to improve the overall guest experience and uphold the family-friendly atmosphere.
- Report any safety concerns, damages, or behavioral issues to supervisors immediately for swift resolution.
Experience
1 Year
Apply By
Required Skills
- Child Supervision And Safety
- Customer Service
- Child engagement
- Verbal Communication
- Cleaning And Sanitation
- Rules Enforcement
- Play-Area Monitoring Procedures
- Child Check-In/Check-Out and Parent Handoff Procedures
Nice to Have Skills
- Event Coordination
- Cash Handling
- Time management
- Patience
- Friendly Attitude