Sales Associate Freight Forwarding

Description

Turbo and Swift Logistics is seeking a dynamic Sales Associate specializing in Freight Forwarding to join our team. This role is ideal for a motivated individual with a background in sales and marketing or a related field, looking to develop expertise in logistics, customs clearance, and freight forwarding operations. The ideal candidate brings strong communication skills, a confident and ambitious attitude, and a willingness to learn about the intricacies of air and ocean freight. The role involves client interaction, managing customer relationships, and supporting sales growth initiatives within an international logistics framework. As a Sales Associate, you will engage with clients to qualify leads, negotiate rates, and provide expert guidance on freight forwarding services. You will leverage your skills in CRM software and supply chain management to maintain strong, long-term relationships while driving business development. While prior sales experience is advantageous, our comprehensive training program will equip you with the necessary tools and knowledge to succeed. This full-time position offers career growth opportunities toward senior roles and fosters a collaborative and professional work environment.

Responsibilities

• Develop and maintain strong customer relationships by understanding client needs and providing effective freight forwarding solutions.
• Qualify sales leads through telephone, email, and face-to-face client interactions to identify potential business opportunities.
• Prepare and negotiate rate quotations for air and ocean freight, ensuring competitive and profitable pricing.
• Coordinate logistics and shipment schedules with internal teams and external partners to facilitate smooth transportation operations.
• Utilize CRM software to document sales activities, track client interactions, and manage the sales pipeline efficiently.
• Conduct market research to identify trends, competitor offerings, and customer preferences within the freight forwarding industry.
• Assist clients with inquiries related to customs clearance, shipping documentation, and supply chain management processes.
• Participate in training sessions to enhance knowledge of logistics management, freight forwarding practices, and sales techniques.
• Maintain accurate records of communication and transactions to ensure compliance with company policies and industry regulations.
• Represent Turbo and Swift Logistics at client sites and networking events, enhancing the company’s brand and fostering new relationships.
• Work independently to achieve monthly sales targets while collaborating effectively with the team to support joint initiatives.
• Follow up consistently with prospective and existing clients to secure repeat business and build a loyal customer base.
• Manage digital communication platforms including WhatsApp, LinkedIn, and Facebook to support sales campaigns and customer engagement.
• Demonstrate strong negotiation and persuasion skills to close deals and contribute to the company’s revenue growth.
• Ensure compliance with all legal and safety regulations related to freight transportation and client engagements.
• Utilize basic office software to generate reports, prepare presentations, and communicate with internal stakeholders.

Experience

2 Years

Apply By

Nov 5, 2026

Required Skills

• Bachelor degree
• Sales techniques
• Customer Service
• Basic MS Office
• Negotiation Skills
• Communication Skills
• Customer Relationship Management
• Spoken English
• Logistics Management
• Supply Chain Management
• Lead qualification
• CRM Software
• Air And Ocean Freight Knowledge
• Rate Quotation And Negotiation
• Logistics Coordination

Nice to Have Skills

• Persuasion
• Interpersonal skills
• Digital Communication Platforms
• Time management