IT Coordinator/ Social Media Handler

Description

UcMs Upskills Consultancy is seeking a proactive IT Coordinator and Social Media Handler with at least one year of experience to manage the organization’s IT support functions alongside social media activities. This role requires an individual who is well presentable and possesses excellent English language skills, capable of effectively coordinating internal IT support and enhancing the company’s digital presence. The ideal candidate will excel at maintaining strong communication, troubleshooting IT issues promptly, and implementing digital marketing strategies that drive engagement and brand recognition. In this position, the candidate will handle social media accounts, develop content strategies based on analytics and SEO best practices, and utilize social media management tools to optimize posts and campaigns. This role demands a detail-oriented professional with knowledge of digital marketing trends, IT coordination processes, and the ability to work independently without team management responsibilities. The successful applicant will play a crucial role in supporting the company’s technological infrastructure while elevating its digital visibility to engage target audiences effectively.

Responsibilities

• Coordinate and provide first-level IT support to address hardware, software, and network issues within the organization promptly.
• Manage the company’s social media accounts, including creating, scheduling, and publishing engaging content across platforms.
• Monitor social media channels using analytics tools to measure performance and adjust strategies for optimal engagement.
• Implement digital marketing campaigns that enhance brand awareness and generate potential leads in alignment with company goals.
• Utilize SEO techniques to improve visibility of social media content and digital assets in search engine results.
• Operate social media management tools efficiently to streamline scheduling, monitoring, and reporting activities.
• Collaborate with other departments to ensure IT resources and systems support operational needs and digital initiatives.
• Maintain up-to-date knowledge of IT trends and digital marketing practices to propose continuous improvements.
• Prepare reports on IT support performance and social media metrics for management review.
• Ensure compliance with company policies, standards, and best practices related to IT usage and digital communications.
• Communicate clearly and professionally with internal stakeholders and external parties to resolve technical and social media-related inquiries.
• Assist in troubleshooting technical difficulties related to digital marketing platforms and IT systems.

Experience

1 Year

Apply By

Oct 29, 2026

Required Skills

• Social Media Management
• Digital Marketing
• IT Support Coordination
• Google Analytics
• SEO
• Social Media Management Tools

Nice to Have Skills

• Content Creation
• Communication
• Problem Solving
• Time management