Business Analyst, Service Now - E3
US Based Company for IT Services
PKR 350,000 • Published Date: • Pakistan (Hybrid)
Description
The Business Analyst works with stakeholders to design and build understandable, usable, and widely adopted reporting, analytics, and insight solutions.
Responsibilities
What you will do as the Business Analyst, Service Now
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.
- Gather, validate, and document requirements from stakeholders.
- Translate business needs into executable user stories.
- Support deployment workshops, testing, status reporting, risk identification, and change management.
Develop business case material and internal product training.
What you will bring to the team
- Bachelor’s degree in Computer Science, Engineering, or a related field.
- Preferably 1–3 years of similar business analyst experience.
- Knowledge of business processes, SDLC, and Agile methods.
Strong stakeholder communication, analytical, problem-solving, and attention-to-detail skills.
Benefits
We are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. Benefits include life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with company policy. Employees also enjoy additional perks such as complimentary meals and access to an in-house gym.
Equal Employment Opportunity
We are an equal opportunity employer and are dedicated to maintaining a workplace free from discrimination of any kind.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
Experience
3 Years
Apply By
Required Skills
- Business Analysis
- User Stories
- Reporting
- Analytics
- Agile
- SDLC
- Communication
- Organization
- Analytical Skills
- Problem Solving
- Requirements Gathering
- Data Analysis
Nice to Have Skills
- Stakeholder Management
- Change Management