eCommerce Integration Solutions Specialist

Description

We are seeking a highly motivated eCommerce Integration Solutions Specialist to support the delivery and expansion of global digital commerce capabilities.

This role sits within the eCommerce and integration’s function and will play a key part in supporting enterprise customers, delivering product demonstrations, and helping explain procurement integration models including cXML and API-based integrations.

The ideal candidate combines strong communication skills with a solid technical understanding, enabling them to confidently engage with both business and technical stakeholders.

Responsibilities

 What you will do as the eCommerce Integration Solutions Specialist:

Employees employed in the role of eCommerce Integration Solutions Specialist shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.

Customer Engagement Demonstrations:

• Deliver engaging demonstrations of Multinational Software House’ global eCommerce portal and digital purchasing capabilities

• Clearly articulate platform functionality, including catalogue management, ordering workflows, and user experience

• Tailor demonstrations to enterprise customer needs across different regions and use cases

Procurement Integration Support:

• Support discussions with customers integrating procurement platforms such as Coupa and SAP Ariba

• Explain integration models including:

• cXML PunchOut

• Hosted catalogues

• API-based order submission

• Assist in translating technical integration concepts into clear, customer-friendly language

Pre-Sales Solution Support:

• Partner with sales and account teams to support customer opportunities involving digital commerce and integrations

• Help position Multinational Software House’ digital capabilities as part of enterprise solution offerings

• Support responses to customer questions, RFPs, and solution design discussions

Internal Collaboration:

• Work closely with the global eCommerce team, integration specialists, and platform teams

• Support alignment between customer requirements and platform capabilities

• Assist in documenting common integration approaches and best practices

Enablement Documentation:

• Develop and maintain demo environments and supporting materials

• Create customer-facing documentation and walkthroughs for portal usage and integration options

• Support internal enablement by helping teams understand eCommerce capabilities

What you will bring to the team:

• Strong communication and presentation skills, with the ability to engage both technical and non-technical audiences

• Confidence in delivering live demonstrations to customers

• Ability to explain technical concepts in a clear and structured way

Technical Understanding:

• Basic to intermediate understanding of:

• eCommerce platforms (experience with Magento / Adobe Commerce is

• beneficial)

• APIs and system integrations

• cXML and procurement integrations (preferred but can be developed

Experience:

• Experience in a customer-facing role (pre-sales, solutions consulting, or technical

• account support)

• Exposure to enterprise procurement platforms such as Coupa or Ariba is advantageous

• Experience working in digital commerce, SaaS, or integration environments is preferred

Key Attributes:

• Strong interpersonal and stakeholder engagement skills

• Ability to operate in a fast-paced, evolving environment

• Proactive and eager to learn new technologies and integration models

• Detail-oriented with a structured approach to problem-solving

Success Measures:

• Effective delivery of customer demonstrations

• Positive customer feedback on clarity of communication and solution understanding

• Increased adoption of digital commerce and procurement integrations

• Improved support for enterprise integration opportunities

Experience

7 Years

Apply By

Dec 10, 2026

Required Skills

• Presentation Skills
• eCommerce Platforms
• APIs
• System Integrations
• cXML
• procurement integrations
• Customer-Facing Experience
• Communication Skills
• Pre-sales Support
• Customer Engagement

Nice to Have Skills

• Attention to detail
• Problem Solving
• Documentation
• Stakeholder Management
• Technical Translation
• Solution Design
• integration environments
• SaaS
• Digital Commerce
• SAP ARIBA
• COUPA
• Adobe Commerce
• Magento