eCommerce Website Administrator

Description

This role supports e-commerce operations by managing website content, product updates, and system activities to ensure accurate product information, efficient order management, and a high level of service to the business. The position works across multiple e-commerce systems to implement product and brand updates, monitor system activity, identify issues, and support customer fulfilment processes within a fast-paced environment.

Responsibilities

What you will do as the eCommerce Website Administrator:

Employees employed in the role of eCommerce Website Administrator shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.

• Set up and update website content in accordance with specified briefs, including brands, products, content, tax rates, and currency.

• Implement product changes based on stock availability and promotional plans.

• Monitor products across websites and e-commerce systems to identify anomalies.

• Implement new brands and products within systems.

• Update brand and product information across systems.

• Implement and test functionality to ensure accurate operation for customers.

• Manage and report on broken orders.

• Write reports, documentation, and operating manuals.

• Liaise with internal and external stakeholders regarding product changes or issues and work with brand and operations teams to identify appropriate solutions.

• Meet internal service levels for system activity and management.

• Maintain an excellent level of service to the business.

• Support the achievement of agreed performance objectives related to operating efficiencies.

What you will bring to the team:

• Minimum 1-2 years of experience in an e-commerce environment, particularly in order management and customer fulfilment.

• Experience working in an e-commerce environment.

• Strong attention to detail.

• Understanding of order management and customer fulfilment processes.

• Experience using e-commerce systems, order management systems, and Microsoft Office programs, including Excel.

• Understanding of basic web technologies, including FTP, browsers, basic HTML, and data files.

• Ability to work independently in a fast-paced environment.

• Familiarity with data management and related systems.

• Basic understanding of Google products such as Webmaster Tools and Analytics.

• Experience with Magento 1 and Magento 2.

• Knowledge of other languages.

Experience

1 Year

Apply By

Dec 10, 2026

Required Skills

• Magento 2
• Order Fulfillment Process
• System Monitoring
• Product Information Management
• Content Management
• E-Commerce Environment
• Magento 1
• Data Management
• Basic HTML
• FTP
• Microsoft Excel
• E-commerce Systems
• Customer Fulfilment
• Order Management

Nice to Have Skills

• Google Webmaster Tools
• Google Analytics
• Other Languages
• Report Writing
• Stakeholder Liaison